HBL offers the following Home Remittance Products to cater to the needs of various home remittance beneficiaries in Pakistan specific to their banking needs.

• Cash Over the Counter (CoC) payments for walk-in customers
• HBL Account Transfer
• Other Bank Account Transfer via Inter Bank Funds Transfer (IBFT) & Real Time Gross Settlement (RTGS)
• Konnect Home Remittance Account

HBL enters into Home Remittance Arrangements with the remitting tie ups for PKR payments. However, in case beneficiary maintains a foreign currency account with HBL, transaction received via SWIFT from remitting banks, may also be processed and transferred to beneficiary account in the respective currency subject to the fulfilment of other requirements. Non-PKR transactions are processed by GRB Operations.

Please find below applicable limits:

• HBL Accounts - No Limit
• Other banks accounts - No Limit
• Cash Over the Counter (CoC) Transactions - Up to PKR 1,200,000/- per transaction
• Konnect Home Remittance Account - has a maximum balance limit of PKR 1,500,000/- at any point of time

HBL Home Remittance Service is free of charge.

Home Remittance Service is free of taxes.

By having a valid CNIC and Transaction Unique Reference No. / Pin code, you can receive your Home Remittance from any of the HBL’s 1600+ domestic branches nationwide. The existing limit is PKR 1,200,000/- per transaction in cash using HBL’s Cash Over the Counter (CoC) service. The list of HBL’s domestic branches can be viewed from the Branch Locator option available on our Corporate Web Site www.hbl.com

For any inquiry/Complaint regarding Home Remittance, you may contact our dedicated Remittance Service Centre on UAN# 021-111-555-425. You may also send inquires/complaints through email at home.remittance@hbl.com

​Please find below contact details for obtaining PRC and e-PRC:

• Proceeds Realization Certificate (PRC) is issued from HBL’s GRB Operations Unit. You may contact them on following email:

home.remittance@hbl.com
cird.prc@hbl.com

• e-PRC option is also available at HBL Website. Customer may submit request online using this option to receive system generated PRC on the customer’s registered email address: Home/PERSONAL/REMITTANCE/VAS/PROCEED REALIZATION CERTIFICATE PRC/E-PRC

You can contact HBL Remittance Service Centre on UAN: 021-111-555-425. You can also email your query at home.remittance@hbl.com for the required assistance.

Yes, you can view the status of your remittance online through HBL Remittance Tracker by following the steps below:​

• Log on to http://www.hbl.com/
• Click on “Remittance Tracker” option
• Input your transaction reference number in the “Unique Reference #” tab
• Click on the “Search” button to view the current status of your remittance transaction

​Customers can avail home remittance services from HBL domestic branches during regular business hours appended below:

• Monday to Thursday: 09:00 am to 05:30 pm
• Friday: 09:00 am to 06:00 pm
• Saturday: 09:00 am to 01:30 pm (through selected branches)