Terms & Conditions

Cash Transfer Facility allows customers to avail from their available credit limit via Pay Order or Funds Transfer to HBL account.

The customer will be provided the flexibility to repay the amount in equal monthly installments from 3 to 60 months according to the Installment Plan Terms and Conditions.

“Installment Plan Term/Period” means the number of monthly installments as selected by the Cardmember at the time of availing Cash Transfer Facility. The Bank at its own discretion can change the Cash Transfer Facility without assigning any reason.

Installment Plan Service Fee/Charge” means fee as the Bank may specify from time to time through the Schedule of Charges or through written notice to the Cardmember and payable by the Cardmember in relation to the booked amount converted into the Cash Transfer Facility.

“Installment Plan Monthly Installment” means an equal monthly installment payable by the Cardmember which is computed by dividing the Installment Plan Amount by the Installment Plan Period, which also includes mark-up charges for the month.

CreditCard Terms and Conditions” means the Terms and Conditions applicable to the Card. All capitalized terms not defined herein shall have the same meaning ascribed to them in the Terms and Conditions.

The purpose of the Installment Plan is to enable the basic Cardmember to pay off the booked amount in equal monthly installments, that are payable over a selected tenure, which is in accordance with the terms hereof and the CreditCard Terms and Conditions.

All HBL CreditCard Holders can avail this facility.

Customer can avail the Cash Transfer Facility up to available limit with the exclusion of current month markup and processing fee or any pending transactions.

The Cash Transfer Facility request will be accepted only if there is a minimum gap of 6 working days between the request date and the due date of the other bank’s credit card.

The Cardmember may avail the Installment Plan by calling HBL PhoneBanking at 111 111 425.

The Bank shall process and authorize an Installment Plan provided that the Amount is within the available Credit Limit. The Installment Principal Amount plus the Installment Interest Amount (which is the Equal Monthly Installment Amount) for the month will be displayed on Statement of Account separately. Additionally, the remaining accumulative principal balance of all installment plans booked by the cardmember on the CreditCard will appear separately towards the bottom of the Statement of Account.

The Cardmember shall pay the Installment Plan Amount by way of the Installment Plan Monthly Installment in accordance with the terms hereof and the CreditCard Terms and Conditions.

A Cardmember may avail up to 5 Installment Plans at a time as are permitted by the Bank under the Cardmember’s Credit Limit.

The Monthly Installment shall be billed to the Cardmember starting immediately from the next Statement of Account after the date of availing the Installment Plan and every month thereafter until the Installment Amount is settled and paid in full by the Cardmember.

Where a Cardmember avails the Installment Plan, the Minimum Payment Amount on the Statement of Account shall include the monthly installment.

If the Cardmember pays less than the Minimum Payment Amount on the Payment Due Date specified in the Statement of Account, the Cardmember shall become liable to pay Service Fee and Charges in accordance with the CreditCard Terms and Conditions.

The Cardmember cannot change the Installment Plan Period after booking the Installment plan on the opted tenure. However, in case if customer requests, the requirements can be fulfilled and the Installment tenure can be re-scheduled subject to Bank’s approval and the payment by the Cardmember of applicable Installment Plan Charges.

In case the Card is cancelled or terminated under the Terms and Conditions, the Installment Plan will stand terminated automatically and the Cardmember shall be liable to pay the remaining Installment Plan Amount, along with pre-payment charges, immediately upon receipt of the Statement of Account.

The Bank is entitled at any time and without any prior notice or liability to the Cardmember in any manner whatsoever to terminate the Installment Plan or cancel or vary its benefits or features, or vary or add or delete any of the Installment Plan Terms and Conditions. The Bank is also entitled to determine the minimum amount allowed under the Installment Plan.

The Cardmember is entitled at any time, with prior notice to the Bank to terminate the Installment Plan. In such a case, the Cardmember will be liable to pay prepayment penalty, as per Schedule of Charges.

The Bank reserves the right to disqualify any Cardmember from further participation, if in its judgment, the Cardmember has in any way violated the Installment Plan Terms and Conditions and/or the CreditCard Terms and Conditions and/or any reason that the Bank deems fit without assigning any reason whatsoever.

The Bank shall be entitled to disallow/refuse instructions submitted by the Cardmember under the Installment Plan.

In case of Return of Pay Order from beneficiary bank due to discrepant details such as missing or incorrect details of card number or amount etc., the installment plan will continue and the Pay Order will be delivered on the Primary or Secondary Address according to customer’s instructions. In case the customer wants to update his/her address, customer can contact HBL Contact Centre to have the address updated and Pay Order delivered.

The Bank shall not be liable if it is unable to perform its obligation under the Installment Plan Terms and Conditions whether directly or indirectly due to the failure of any machinery or communication system, industrial dispute, war or act of God or anything outside the control of the Bank. Nor shall the Bank be responsible for any delay in the transmission by the Merchant or any other third party to the Bank of evidence of the Application by the Cardmember for the Installment Plan.

These Installment Plan Terms and Conditions herein shall be without prejudice to the CreditCard Terms and Conditions governing the issue of and use of the Card, and the CreditCard Terms and Conditions shall also to be applicable to the Installment Plan. If at any time, dispute arises in connection with the Installment Plan or Installment Plan Terms and Conditions, the Bank’s decision in connection with the same shall be final and binding.

If a Card member discontinues/cancels the Installment Plan he/she will be liable to pay early payment charges applicable to outstanding installment amount as per the Schedule of Charges.

If a Card member discontinues/ cancels the Installment Plan prior to the billing cycle he/she will be liable to pay 1^st monthly instalments with the markup and the Processing Fee.