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HBL Mobile FAQs

General Information

HBL Mobile is a safe, free and convenient way to bank with HBL. You can perform all your transactions online such as bill payment, funds transfer etc., whenever and wherever you want.


  1. Download HBL Mobile from the Google Play or App Store or Huawei AppGallery

  2. Open HBL Mobile App

  3. Tap on the Register button

  4. Follow on-screen instructions to create a new User ID and receive Activation Password

  5. Login in with your User ID and Activation Password

  6. Create your Login Password and Transaction Password

  7. Use your User ID and Login Password to use HBL Mobile

Managing Login Credentials

The transaction password is an electronic signature for carrying out financial transactions online. Without the transaction password you will not be allowed to conduct transactions.

Account Information


You can view details of all your HBL accounts under Account section.

Financial Transactions


You can transfer funds from your account to any other HBL account or 1-Link and M-net Member bank accounts.

Credit Card Information

Yes, HBL CreditCard details are available on HBL Mobile.



All information exchanged through HBL Mobile is encrypted. Encryption ensures information remains private (such as your PIN or the transactions you perform) between the bank’s systems and HBL Mobile.

Fingerprint Authentication (compatible iOS and Android devices only)

HBL Mobile allows you to sign-in using fingerprint(s) already registered in your device. Once you have enrolled for and enabled fingerprint authentication, you will not be required to enter your username and password every time you sign-in to HBL Mobile. However, you will be required to enter your transaction password for all financial transactions made from HBL Mobile.