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HBL PhoneBanking 111-111-425


Contact Us

Depending on your needs, you can contact HBL in a variety of ways.

HBL PhoneBanking is a convenient solution for remote management, information and assistance. This service is available 24 hours  Call us: ​+92-(City Code)-111-111-425​​ 
Outbound Caller ID 9041 (For Pakistan)​​

To find the branch nearest you within Pakistan, use the  ATM & Branch Locator​​​​​​​

For information  and/or to lodge complaints, please

Call us at HBL PhoneBanking at +92-(City Code)-111-111-425​

Write to us at​​​

To address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies please contact


Hafiz Ahsaan Ahmad Khokar 

Senior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis

Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 36- Constitution Avenue, G-5/2, Islamabad, Pakistan 

Fax: 0092-51-9217256 ·

For SMS Complaints please send "Comp" <space>CNIC to 4250 and a customer service representative will call you at the registered mobile number within 24 working hours for your queries and concerns.

Name: Nasif Mashood Hashmi 
E-mail Address: 
Contact Details: +92 21 33119425 | Ext 8518

Name: Moin Ahmed Khan 
E-mail Address: 
Contact Details: +92 21 33119425 | Ext 8817 

​​Name: S. Hasan Imam Zaidi 
E-mail Address: 
Contact Details: +92 21 33119425 | Ext 8234 

Address: HBL Annexe, 8th Floor, Cards Operations. Hasrat Mohani Road, Karachi.