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Over the Counter Services (OTC)


You can also enjoy Konnect services even without having a Konnect Account.
All you need to do is to visit your nearest Konnect Shop with a valid CNIC and mobile number.
To locate a shop near you,


Features and Benefits

1. Funds transfer

Visit your nearest Konnect Shop and simply transfer funds to your family and friends.

See the process for transferring money below:

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your CNIC number along with the beneficiary’s CNIC number
    Step 3: Confirm the details displayed by providing your biometric impression
    Step 4: Provide the amount to be transferred to Konnect Agent
    Step 5: Upon verification from NADRA your transaction will be processed
    Step 6: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your Transaction ID, biometric impression and TPIN
    Step 3: Upon verification from NADRA your transaction will be processed
    Step 4: Konnect Agent will hand over the cash to customer
    Step 5: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

Note: Beneficiary (receiver) does not need to have a registered Konnect Account. However, for receiving money, beneficiary’s fingerprints will be taken. Transaction will not be executed if fingerprints do not match with the CNIC.

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your CNIC number along with beneficiary’s Konnect Account details
    Step 3: Confirm beneficiary details displayed by providing your biometric impression
    Step 4: Provide amount to be transferred to the Konnect Agent
    Step 5: Upon verification from NADRA, your transaction will be processed
    Step 6: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your CNIC number along with beneficiary’s details including bank name and bank account number
    Step 3: Confirm beneficiary details displayed by providing your biometric impression
    Step 4: Provide amount to be transferred to the Konnect Agent
    Step 5: Upon verification from NADRA, your transaction will be processed
    Step 6: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

2. Bill payments
Pay your bills such as electricity, gas, telephone, water and mobile with ease by visiting any of the Konnect Shop .

See the process for paying bills below:

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your utility bill and bill amount to Konnect Agent
    Step 3: Upon verification, your bill will be processed
    Step 4: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide your post-paid bill and bill amount to Konnect Agent
    Step 3: Upon verification, your bill will be processed
    Step 4: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425

3. Mobile top-up

Instantly recharge your mobile credit by visiting a Konnect Shop nearest to you. Provide mobile number for mobile credit and the amount to Konnect Agent

See the process for recharging mobile credit below:

    Step 1: Visit your nearest Konnect Shop
    Step 2: Provide mobile number for mobile credit and the amount to Konnect Agent
    Step 3: Check your Konnect registered mobile number for a successful transaction SMS alert from 8425​