Karachi, Pakistan – 2 May 2025
The HBL Pakistan Manufacturing PMI (compiled by S&P Global) eased to 51.9 in April down from 52.7 last month, marking the lowest reading in seven months.
The Manufacturing PMI is a vital forward-looking metric for gauging the overall health of the wider economy. The survey covers various components including New Orders, Output & Employment among others.
New orders moderated to the lowest since last September amid falling foreign demand for Pakistani goods.
However, it should be pointed out that the reading continues to remain over 50.0, indicating an increase in manufacturing orders over the preceding month.
Commenting on the latest PMI release, Humaira Qamar - Head Equities & Research at HBL stated “Notably, Fresh export orders fell for the first time in the series’ history. Employment levels were down for the second consecutive month as companies sought to reduce costs and adjust to lower production needs. While the Output index increased, this was partly driven by the completion of outstanding business.
Overall, we believe that the latest PMI dips are early signs of the headwinds to the global economy from the introduction of U.S. tariffs. A U.S. stagflation scenario – a recession accompanied by rising prices - would, impact Pakistan’s economy, firstly due to a likely reduction in exports to the U.S. (the country accounts for 18% of Pakistan’s exports), and secondly, exports to other markets are likely to suffer as well. This could well prolong the downturn in Pakistan’s manufacturing sector. An offset to this could be in the form of a relief from lower energy imports in the event that commodity prices take a downturn.
Nevertheless, business confidence regarding the outlook has strengthened further, underpinned by hopes of improving demand conditions along with reductions in electricity and input costs. Indeed, the inflation outlook is favorable, with the pace of cost inflation and the rise in output charges still well below the series average. Strong disinflationary pressures may spur the State Bank Monetary Policy Committee to ease the policy rate at the upcoming MPC meeting on the 5th of May.”
Pakistan, Karachi – 25 April 2025
HBL today declared a record profit before tax of Rs 36.6 billion for the quarter ended March 31, 2025, 22% higher than in the same period last year. The profit after tax of Rs 16.6 billion is 11% higher despite a 4% higher tax rate applied on the banking sector. EPS for Q1’25 improved from Rs 10.37 in Q1’24 to Rs 11.32. The Bank also declared an Interim Cash Dividend for the first quarter ended March 31, 2025, at Rs. 4.50/- per share i.e., 45.00%.
HBL’s balance sheet stood at Rs 5.9 trillion, with total deposits closing at Rs 4.4 trillion. Domestic deposits increased to Rs 3.7 trillion, led by a growth of Rs 127 billion in current account, driving up the CA mix from 37.3% in Dec’24 to 40.0% in Mar’25. HBL’s lending book closed at Rs 1.9 trillion as domestic advances came off their year-end peak. Nevertheless, our flagship Consumer business continued its growth trajectory, reaching Rs 148 billion.
Despite continuous monetary easing and a 1,000 bps reduction in the policy rate, HBL’s net interest income increased 12% to Rs 68.8 billion. This was achieved by an increase of Rs 454 billion in the average domestic balance sheet and optimization of deposit cost. Non-fund income increased to Rs 21.6 billion, driven by strong contribution from the Treasury business. The fee franchise yet again posted double-digit growth in branch banking and Bancassurance, while the Cards business contributed more than 50% of the total fee. HBL’s total revenue thus increased to Rs 90.4 billion.
Cost optimizing initiatives across the Bank enabled HBL to contain expense growth at a subdued 7%, improving the cost/income ratio by 200 bps to 55.6% in Q1’25. The Tier 1 Capital Adequacy Ratio (CAR) improved from 14.27% in Dec’24 to 14.51% in Mar’25 on the back of strong profitability; Total CAR increased from 17.70% to 17.88% over the same period. The CAR ratios remain well above the required levels.
Commenting on the Bank’s performance, Muhammad Nassir Salim, President & CEO – HBL, said, “The robust financial performance points to the soundness of our business strategy in a competitive market, while prioritizing client centricity. Our key focus areas, especially in agriculture, SMEs, digital services and sustainability continue to play a vital role in our success. We remain dedicated to improving lives, advancing financial inclusion and promoting sustainable development to ensure the enduring prosperity of Pakistan’s future.”
Delivering value for stakeholders
HBL has entered into a strategic collaboration with Google to launch Google Wallet for its cardholders. HBL cardholders can add their credit/debit cards to Google Wallet on both Android and Wear OS devices. This reinforces the Bank’s dedication to innovative and secure digital payment solutions.
HBL is fully committed to growing the “S” of SME business in a significant and sustainable way. The SME business rolled out structure of SME-centric branches and trade business centers to strengthen outreach and deepen focus on the SME segment.
The Bank successfully completed the solarization of 25 high fuel-consuming branches, reinforcing its commitment to reducing carbon emissions. To date, over 360 branches and offsite ATMs have been transitioned to solar energy.
HBL remains a thought leader in the Pakistan market with its latest initiative, a collaboration with S&P Global, to launch the HBL S&P Global PMI® (Purchasing Managers’ Index™) series for Pakistan. This index will provide valuable monthly data and timely insights into the overall economic health of Pakistan’s manufacturing sector and enhance transparency leading to investor confidence.
This year, HBL is celebrating a decade of HBLPSL. As the biggest sporting event in the country, HBLPSL has played a transformative role in both cricket and nation building. As part of its continued efforts to engage with the youth, FanTunes, a groundbreaking fan engagement initiative was launched for the first time in Pakistan allowing fans to create their own unique HBLPSL songs using Artificial Intelligence (AI).
In recognition of the Bank’s leadership, performance, and innovative approach, HBL has been honored with prestigious accolades this quarter including ‘Best Investment Bank for 2025’ by Global Finance, ‘Best Investment Bank (Domestic)’ by the Finance Asia Awards 2025 and ‘Best Sukuk House’ by Euromoney Islamic Finance Awards 2024.
Karachi, Pakistan – 14 April 2025
Celebrating a decade of HBLPSL (2016-2025), HBL has launched FanTunes — a groundbreaking fan engagement initiative. HBL is now the first Pakistani bank to integrate cutting-edge generative artificial intelligence (AI) that combines music & technology.
For the first time in Pakistan, fans will have the opportunity to compose their own unique HBLPSL FanTunes using AI generative tools. This will not only empower fans to create personalized songs but will also amplify the excitement surrounding HBLPSL X.
Commenting on this, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “HBL FanTunes allows us to connect with the youth of Pakistan using generative AI technology. Through FanTunes, HBL is not only redefining digital engagement but also reinforcing HBL’s leadership in technological transformation.”
Karachi, Pakistan – 10 April 2025
The most awaited sporting event of the year, HBLPSL, is back for its landmark season HBLPSL X, celebrating a decade of HBLPSL. Kicking off on 11 April 2025 in Rawalpindi, the tournament will feature thrilling matches across four cities – Karachi, Lahore, Multan, and Rawalpindi. The final is set to take place on 18 May 2025 at the iconic Gaddafi Stadium in Lahore.
HBL has sponsored the League since its inception in 2016 and in 2025 it completes its decade-long association. HBLPSL has played a transformative role in both cricket and nation building. As the biggest sporting event in the country, HBLPSL has played a key role in re-igniting the passion for cricket in the nation. It not only provides a platform to young cricketers to be a part of the international cricket circle but also brings international cricketers to Pakistan.
Commenting on the significance of this milestone, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “HBL is proud to have been the founding sponsors of this tournament, delighting tens of millions of Pakistanis in Pakistan and across the globe. This year, HBL is celebrating a decade of HBLPSL with the theme ‘Zabar دس Khel’. HBLPSL season ten is proof that Pakistan possesses the passion, the commitment and the skill to hold events of international standards.”
HBLPSL 2016 - 2024 Winners
Player of the Tournament – Ravi Bopara
(Karachi Kings)
Player of the Tournament – Shane Watson
(Quetta Gladiators)
Player of the Tournament – Mohammad Rizwan
(Multan Sultans)
Player of the Tournament – Kamran Akmal
(Peshawar Zalmi)
Player of the Tournament – Babar Azam
(Karachi Kings)
Player of the Tournament – Ihsanullah
(Multan Sultans)
Player of the Tournament – Luke Ronchi
(Islamabad United)
Player of the Tournament – Sohaib Maqsood
(Multan Sultans)
Player of the Tournament – Shadab Khan
(Islamabad United)
Karachi, Pakistan – 3 April 2025
The HBL Pakistan Manufacturing PMI, compiled by S&P Global, posted a reading of 52.7 in March, down from 54.0 in February. A figure above 50 denotes an expansion in activity and below it signifies a contraction.
Humaira Qamar – Head of Equities & Research stated “This was the lowest reading since Sep’24 but remained within the expansion territory. The pace of expansion slowed due to a softer rise in New Orders and Manufacturing Output. New orders & output grew at a slower rate but remained robust, flashing early signs of demand resilience in the economy”
The latest expansion in new orders is driven not only by a recovery in domestic demand but also by rising foreign demand for Pakistani goods. New export orders expanded for the seventh consecutive month and firms credited this to improved quality standards.
Humaira pointed out that the recent dip in goods exports is not concerning. “The recent broad-based decline in goods exports observed in February appears transitory and this was most likely attributable to the fewer number of days during the month.”
The March PMI release comes a week after the latest GDP statistics from PBS. The core advantage of the PMI is its ability to provide up-to-date, accurate and often unique monthly indicators of economic trends while GDP is quarterly and typically lags by a period of 3-5 months.
Humaira acknowledged that GDP growth remains on the weaker side but there are early signs of growth returning and the sector’s outlook remains positive. Her optimism is shared by the survey participants.
“Despite weaker hard data, with PBS recently reporting a 0.2% contraction in industrial activity during October-December 2024, the sectors outlook remains positive. The confidence of survey participants was associated with expectations of easing price pressures as well as accommodative economic and taxation policies.”
Muhammad Nassir Salim, President & CEO – HBL, (standing 4th from left), Saleem Ullah, Deputy Governor - State Bank of Pakistan, (standing 5th from left) and Chen Way Siew, Financial Institutions, Network & Transit Partnerships Lead – Google, (standing 6th from left) at the Google Wallet Launch event held at HBL Tower in Karachi. Other senior officials were also present on the occasion.
Pakistan, Karachi – 19 February 2025:
Starting today, HBL cardholders can add their credit/debit cards to Google Wallet on both Android and Wear OS devices, reinforcing the Bank’s dedication to innovative and secure digital payment solutions.
HBL is the largest card issuer in Pakistan, with over 7 million cardholders. The Bank also leads in transaction volumes, with HBL Cards consistently recording the highest spend in the market.
This strategic collaboration with Google aims to provide users with a smooth and efficient digital payment experience. With Google Wallet, HBL clients can now add their Visa and Mastercard debit and credit cards digitally, enabling fast and secure contactless payments in stores, within apps, and online via Google Pay.
Aamir Kureshi, Head of Products, Transactional Services & Solution Delivery, HBL commented on the launch: “We are pleased to bring Google Wallet for our clients in Pakistan. This initiative underscores our commitment to adopting cutting-edge technologies that enhance the banking experience by offering both convenience and security.”
“Pakistan’s digital payments landscape is evolving rapidly, and with more people embracing digital transactions, Google Wallet provides a secure, seamless, and efficient way to make payments, shop, and travel. It will enable Pakistanis to tap-and-pay in stores, check out seamlessly online, and easily access their boarding passes when they travel. Google Wallet helps keep everything protected in one place, no matter where they go. More importantly, this launch will go a long way in supporting financial inclusion in Pakistan and unlock economic opportunities for all. This milestone further cements Google’s unwavering commitment to Pakistan, reinforcing our belief in its digital future and potential,” said Farhan Qureshi, Country Director for Google Pakistan.
The introduction of Google Wallet in Pakistan aligns with the country’s ongoing efforts to embrace digital financial solutions. Google Wallet is now available for download on Android devices via the Google Play Store.
Download Google wallet:
https://play.google.com/store/apps/details?id=com.google.android.apps.walletnfcrel
Maya Inayat Ismail - Chair, HBL Microfinance Bank and HBL Sustainability Committee (left) and Maria Smith – Chief Impact Officer, BII (right) signed the agreement between BII and HBL. Senior members from both organizations were also present on this occasion.
Funding from the facility will be directed towards the agriculture sector, which contributes 24 per cent to Pakistan’s GDP and employs 37 per cent of its workforce.
The facility will mainly support smallholder farmers, including those in dairy and poultry farming, who often lack access to finance.
Farmers vulnerable to climate change impacts, will receive support to adopt sustainable practices, enhancing their resilience, yields and incomes.
(BII), the UK’s development finance institution and impact investor, today announced a $75 million finance facility with HBL, Pakistan’s leading bank. The new facility will support farmers and agribusinesses in Pakistan by providing increased access to essential finance and enhancing their resilience to climate change.
Pakistan, Karachi – 10 March 2025:
The agriculture sector is vital for Pakistan’s economic growth, food security, and the livelihoods of many, contributing 24 per cent to the GDP and employing 37 per cent of the workforce, including being the largest employer of women. However, the sector faces numerous challenges such as limited access to finance, modern machinery, and equipment, increased vulnerability to climate change, and underdeveloped value chains.
With this financing, HBL plans to expand its agriculture portfolio, dedicating 50 per cent of the funds to smallholder farmers who constitute over 90 per cent of Pakistan’s farming population. Agribusinesses throughout the agricultural value chain, from production to logistics, will also be supported to strengthen the entire sector, ensuring long-term growth and stability.
Furthermore, the Bank will promote climate adaptation initiatives such as solar-powered irrigation systems, to reduce emissions and bolster farmers’ resilience to environmental challenges.
By improving access to finance and the integration of farmers and agribusinesses into value chains and markets as well as increasing their resilience to climate change, this partnership seeks to boost productivity in the agriculture sector and support food security in Pakistan.
British High Commissioner, Jane Marriott CMG OBE, said: “The agriculture sector is critical for Pakistan’s economic growth, food security, and the livelihoods of many. This UK partnership will help overcome financial barriers to investing in climate-proof farming practices and contributing to this important part of the economy.”
Habib Yousuf, Regional Director for South Asia at BII said: “BII is proud to partner with HBL to enhance the resilience and productivity of Pakistan’s agriculture sector. By increasing access to essential finance and promoting climate adaptation measures, this partnership aims to address critical challenges in the sector, ensuring sustainable growth, improved livelihoods, and food security for the nation.”
Maya Inayat Ismail, Chairperson, HBL Sustainability Forum commented: “At HBL, sustainability is a core principle embedded across our operations—from inclusive financial services to responsible supply chain management. Through climate-smart financing and yield insurance programs we are helping farmers mitigate risks from climate change, ensuring financial security and long-term resilience. Our partnership with BII strengthens these efforts, driving sustainable impact where it matters most.”
Notes to editors
For media inquiries please contact:
About British International Investment
British International Investment is the UK’s development finance institution and impact investor. As a trusted investment partner to businesses in Africa, Asia and the Caribbean, BII invests to create productive, sustainable and inclusive economies in our markets. Between 2022-2026, at least 30 per cent of BII’s total new commitments by value will be in climate finance. BII is also a founding member of the 2X Challenge which has raised over $33.6 billion to empower women’s economic development. The company has investments in over 1,580 businesses across 65 countries and total net assets of £8.5 billion.
BII has been investing in Pakistan since 1988, supporting high-impact sectors such as infrastructure, clean energy, financial services, food and agriculture. For more information, visit: www.bii.co.uk | watch here. Follow British International Investment on LinkedIn and X.
About HBL
HBL was the first Pakistani commercial bank to be established in Pakistan in 1947. Over the years, HBL has grown its branch network and maintained its position as the leading private sector bank in Pakistan with 1700+ branches, serving over 37 million clients worldwide. With a presence across major trade zones in the world, the Bank is recognized as the leading financial institution in the country for its client-centric innovation in financial services.
Maya Inayat Ismail, Chairperson – HBL Sustainability Forum, (sitting 3rd from left), and Salaal Hasan, CEO – Ahya, (sitting 4th from left), signed the agreement. Senior members from both organizations were also present on this occasion.
Pakistan, Karachi – 20 February 2025:
HBL, Pakistan’s leading bank, has partnered with Ahya Technologies, a Pakistani company specializing in AI-powered climate software, to accelerate its journey towards net-zero emissions by 2030. This collaboration underscores HBL’s commitment to sustainability, in line with the Aga Khan Development Network (AKDN) goals.
This partnership provides HBL access to a suite of advanced climate software products designed to simplify emissions management and reduction with accuracy, transparency, and cost efficiency. AhyaOS offers HBL a single platform to measure, analyze, reduce and report on all emissions, enabling the Bank to create decarbonization plans and achieve science-based targets (SBTs).
Speaking at the occasion, Salaal Hasan, CEO – Ahya, stated, “Embedding sustainability into the business model of financial institutions is a core economic need. We are proud to partner with HBL, the region’s leading sustainable bank, in enabling their journey to net zero. Together, we act on our shared mission in managing and reducing HBL’s emissions through AhyaOS — acting as a single source of truth for sustainability data, making it as easy to understand and report as financial data.”
Commenting on the partnership, Maya Inayat Ismail, Chairperson – HBL Sustainability Forum, said, “At HBL, sustainability is not just a commitment; it is a responsibility woven into the fabric of our operations. Partnering with Ahya Technologies marks a significant step in our aim to achieve net-zero operational emissions by 2030. We are determined to lead the way in sustainable banking, proving that financial success and environmental stewardship can go hand in hand.”
About HBL
HBL, Pakistan’s leading Bank, was the first commercial Bank to be established in Pakistan in 1947. Over the years, HBL has grown its branch network and maintained its position as the leading private sector bank in Pakistan with 1700+ branches, serving over 37 million clients worldwide. With a presence across major trade zones in the world, the Bank is recognized for its client-centric innovation in financial services.
About Ahya
A climate software and AI venture with a unified AI-powered platform for climate action. Ahya’s mission is to enable enterprises and financial institutions to achieve net zero with accuracy, transparency, and equitable economic growth. Ahya’s platform consists of two core products in AhyaOS - an AI-powered carbon management and accounting platform (CMAP) and Tawazun - a digital voluntary carbon marketplace. Ahya was founded in 2022 and has a presence in Pakistan, Saudi Arabia, and the United Arab Emirates, three of the largest economies and emission markets of the greater Middle East.
Pakistan, Karachi – 19 February 2025:
HBL today declared a record profit before tax of Rs 120.3 billion for the year ended December 31, 2024, 6% higher than in 2023. The profit after tax was Rs 57.8 billion as the Government once again increased the tax rate on Banks to a massive 54%. EPS for 2024 was Rs 39.85, compared to Rs 39.32 in 2023. Along with the results, the Bank declared a final Cash Dividend of Rs 4.25 per share i.e. 42.5% for the year ended December 31, 2024. This is in addition to the interim Cash Dividend(s) already paid at Rs 12 per share i.e. 120%.
HBL’s balance sheet grew by 9% to Rs 6.1 trillion, with total deposits closing at Rs 4.4 trillion, a growth of Rs 228 billion over December 2023. Domestic deposits grew by Rs 187 billion reaching Rs 3.6 trillion, with the CASA ratio showing a strong improvement to reach nearly 90%. HBL’s total advances increased by over 30% to Rs 2.4 trillion with the domestic lending book crossing a landmark Rs 2.0 trillion. Our flagship consumer portfolio continued its growth trajectory, reaching Rs 143 billion, while the Group’s agriculture financing increased to over Rs 100 billion.
Despite drastic monetary easing, which saw a drop of 900bps in the SBP’s Policy Rate over the year, HBL’s net interest income increased to Rs 246 billion. This was supported by a 17% volumetric expansion in the average domestic balance sheet and improved spreads in the international business. Non-fund income grew by an impressive 68% to Rs 96.5 billion, on the back of a very strong contribution from the Treasury business. The fee franchise yet again delivered excellent double-digit growth, increasing by 17% to Rs 49.5 billion; Cards contributed more than 50% of the increase along with solid contributions from Bancassurance and retail banking. HBL’s total revenues thus increased by 14% to an industry-leading Rs 342 billion.
Conscious efforts to optimize costs has contained administrative expense growth to 13%, improving the cost/income ratio to 56.3% in 2024. Despite an uptick in non-performing loans, the infection ratio is at an all-time low of 4.3%. HBL’s sustained profitability has led to a strong improvement in the Capital Adequacy Ratio which increased from 16.0% in Dec’23 to a solid 17.7%, well above required levels.
Commenting on the Bank’s results, Muhammad Nassir Salim, President & CEO – HBL, said, “HBL continues to deliver value for its stakeholders while navigating an increasingly complex external environment. The strong 2024 financial results ratify the Bank’s strategic direction. The Bank is proud to serve its valued clients and play its due role in the economic development of Pakistan.”
Delivering value for stakeholders
The Bank is committed to providing holistic support to the vital agriculture sector to enhance national food security. Earlier this year, HBL launched HBL Zarai Services Limited, a wholly-owned subsidiary aimed at revolutionizing the agricultural value chain.
HBL Zarai focuses on boosting local farming productivity and fostering inclusive growth by providing farmers with agronomy services, crop inputs, access to modern mechanization and more. These services are offered through Zarai Deras, specialized distribution and service centers in Burewalla, Sahiwal, Pakpattan and Sadoke. By improving access to essential resources, HBL Zarai enhances farmer productivity, contributing to the economic development of Pakistan’s agricultural sector.
HBL is the largest lender and mobilizer of government agriculture financing subsidies including solar tube wells, tractors, and livestock. With a total portfolio of over Rs 100 billion, the HBL Group holds the largest market share in both commercial and microfinance agriculture lending in Pakistan.
HBL is fully committed to growing the “S” of SME business in a significant and sustainable way. The Bank’s focus is on cash flow-based lending where it enjoys the highest portfolio in the industry. SME businesses are crucial drivers of the economy and require enhanced access to formal finance. HBL has undertaken a number of initiatives to help transform the SME landscape, fostering growth and creating opportunities for small businesses. As testament to our efforts HBL has been recognized as ‘The Best SME Bank’ by the ‘Pakistan Banking Awards’.
HBL remains a thought leader, and has actively supported SBP and the World Bank, in the development of the National Green Taxonomy. This has allowed the Bank to further identify green financing opportunities for climate change mitigation and adaptation.
In recognition of the Bank’s leadership, performance and innovative approach, Euromoney Awards for Excellence 2024 awarded HBL the accolades of ‘Pakistan’s Best Bank’, ‘Pakistan’s Best Bank for Corporates’, and ‘Pakistan’s Best Bank for ESG’. The Federation of Pakistan Chambers of Commerce and Industry (FPCCI) awarded HBL the accolade of the ‘Best Conventional Bank of the Year Excellence Award’. Moreover, HBL was honoured with the ‘Best Board of the Year’ award by the Pakistan Institute of Corporate Governance (PICG).
Muhammad Nassir Salim, President & CEO - HBL (standing 2nd from left) and Luke Thompson, Managing Director, S&P Global Market Intelligence (standing 3rd from left) at the launch of the HBL and S&P Global Purchasing Managers Index (PMI) for Pakistan at an event in Islamabad.
Pakistan, Islamabad – 14 February 2025:
HBL, in collaboration with S&P Global, announced the launch of the HBL S&P Global PMI® (Purchasing Managers’ Index™) series for Pakistan. This landmark initiative aims to provide valuable data and timely insights into the overall economic health of Pakistan’s manufacturing sector, marking a significant advancement in economic analysis for the country.
The HBL S&P Global PMI is a standardized and internationally recognized economic indicator that will be released monthly, offering critical data on various aspects of the economy. This index is designed to serve as an essential tool for financial institutions, policymakers, and businesses, facilitating informed decision-making and strategic planning across multiple sectors.
During the launch event, senior executives from S&P Global elaborated on the significance of the PMI as a key economic instrument.
Luke Thompson, Managing Director - S&P Global Market Intelligence, remarked, “The launch of Pakistan’s first ever PMI is a significant event contributing to the accessibility of timely and high-frequency data to track economic developments in Pakistan and support decision making by financial institutions, investors and businesses. We expect the new HBL Pakistan Manufacturing PMI will quickly become established as a key indicator in the national economic calendar.”
Muhammad Nassir Salim, President & CEO - HBL, stated, “We are pleased to launch the PMI for Pakistan, which will enhance investor confidence and transparency in our economy.
This index will not only provide valuable insights for businesses but will also serve as a vital resource for policymakers and investors navigating Pakistan’s economic landscape.”
The HBL S&P Global PMI is expected to play a crucial role in fostering greater engagement and investment across various sectors, ultimately contributing to the overall economic growth of Pakistan. The index will be compiled from responses to questionnaires sent to a diverse panel of industries, ensuring a comprehensive representation of the economy.
The HBL S&P Global PMI will be released on the first working day of each month, offering stakeholders a reliable and consistent measure of economic performance. This initiative aims to enhance transparency and provide critical insights into the economic conditions shaping Pakistan’s future, ultimately supporting informed decision-making and strategic planning across various sectors.
Pakistan, Islamabad – 28 January 2025:
HBL Microfinance Bank (HBL MfB) proudly announces the appointment of Maya Inayat Ismail as the Chairperson of the Board of Directors, succeeding Rayomond H. Kotwal. Maya Inayat Ismail was part of the core strategic team that established HBL MfB’s predecessor organisation, FMFB, the first microfinance bank in Pakistan, bringing to life His Highness the Aga Khan’s vision of ensuring access to financial services for underbanked communities. She has been a member of the Board of HBL Microfinance Bank since 2016 and Chair of the FISC Committee, reflecting her passion and dedication to financial inclusion. Maya Inayat Ismail brings over 25 years of experience in the financial sector, with a strong focus on financial services institutions, managing strategic partnerships, and strategy formulation to benefit people at the grassroots level.
The outgoing Chairman, Rayomond H. Kotwal remarked, “It has been an honour to serve as the Chairman of HBL Microfinance Bank. I am proud of what we have achieved together in driving financial inclusion across Pakistan. I am confident that Maya Inayat Ismail’s appointment will usher in a new era of innovation for the Bank, and I look forward to seeing the Bank flourish under her guidance.”
Sultan Ali Allana, Chairman - HBL, expressed his confidence in Maya Inayat Ismail’s appointment, saying, “Maya Inayat Ismail’s expertise, coupled with her unwavering commitment to financial inclusion, will further enhance HBL Microfinance Bank’s ability to address the needs of underserved communities in Pakistan. Maya Inayat Ismail is the first woman to Chair an Aga Khan Fund for Economic Development (AKFED) institution reflecting our vision to break barriers in leadership. I also extend my heartfelt appreciation to the outgoing Chairman Rayomond H. Kotwal for his remarkable leadership, his dedication and his contributions during his tenure, and look forward to the next chapter in the Bank’s legacy.”
Maya Inayat Ismail commented on her appointment, stating, “I am deeply humbled and honoured to take on the role of Chairperson of HBL Microfinance Bank. This is a symbol of the circle of life for me, as it builds on my association with HBL MfB for over two decades. We strive to create a financially inclusive Pakistan; I am committed to building on the incredible progress the Bank has made under Rayomond H. Kotwal’s stewardship. Together with the Board, Management, and employees, I look forward to driving impactful change that empowers individuals and strengthens communities.”
About HBL Microfinance Bank:
HBL Microfinance Bank Ltd. was established in 2002 as the first private sector microfinance bank, licensed by the State Bank of Pakistan. HBL MfB was created through a structured transformation of the credit and savings section of the Aga Khan Rural Support Programme (AKRSP), an integrated development program to pioneer the microfinance sector in the country, operating since 1982 in Gilgit-Baltistan and Chitral.
HBL MfB boasts the largest portfolio in the microfinance industry, serving over 4 million customers through a footprint of 225 locations and 133 ATMs across Pakistan.
HBL MfB was established with the mission to respond to poverty and contribute to the social and economic well-being of society by providing opportunities to thousands of under-privileged households. Through targeted financial and multi-sectoral products and services based on the evolving needs of the poor, HBL MfB enables its clients to strengthen their entrepreneurial base and build financial, physical, and human capital to secure their future.
For media inquiries, please contact:
HBL Microfinance Bank
Corporate Communications Department
Email: corporate.communications@hblmfb.com
Pakistan, Karachi – 23 January 2025
Upholding the ethos of the Aga Khan Development Network (AKDN), HBL believes that impact & sustainability extend beyond charitable giving. HBL, being more than just a bank, is committed to fostering positive change by addressing climate change, promoting financial inclusion, and alleviating poverty. This commitment is reflected in HBL’s ambitious sustainability goals, including its aim to achieve Net Zero emissions by 2030. In 2023, HBL made significant strides towards these goals, including solarizing 235 of its premises, investing Rs 36 billion in renewable energy projects, and prioritizing Diversity, Equity, and Inclusion across its operations.
Sharing his comments, Sultan Ali Allana, Chairman – HBL, stated, “For two decades, we have consistently seized opportunities to promote sustainable development and foster prosperity in the country. Building on the ethos of AKFED, we seek to enrich the lives of those we serve. As financial literacy and inclusion remain our directional vectors, we are cognizant of the need to constantly innovate and leverage technology.
Our focused approach and interventions through HBL’s SME, Agri, and Microfinance arms have ensured banking coverage to over 36 million people throughout the country, most of whom we considered un-bankable.
In 2023, the HBL Board supported the enhancement of the Bank’s contribution to the HBL Foundation (HBLF) from 1% profit after tax to 1.5% profit after tax. With this enhanced capacity, the HBL Foundation has been able to widen its program spread across key areas of need, making robust contributions to healthcare, education, and community development.”
HBL has achieved a remarkable milestone with the HBL Foundation surpassing Rs 3 billion in direct contributions, positively impacting nearly 10 million lives across Pakistan.
The Foundation allocated funds for healthcare, education, and vocational training programs for skill development and sustainable livelihoods. The Foundation also played a pivotal role in disaster response and community welfare.
This landmark achievement is highlighted in HBL’s Impact & Sustainability Report 2023, reaffirming its position as a catalyst for sustainable development in Pakistan. The comprehensive report highlights the Bank’s contributions across economic, social, and environmental dimensions, underscoring its alignment with the United Nations’ Sustainable Development Goals (SDGs) and Global Reporting Initiative (GRI) standards.
The report also outlines tangible achievements marking significant milestones in 2023.
Key Achievements:
HBL invites you to read its Impact and Sustainability Report – 2023 to learn how profitability and sustainability together make a real difference.
Armughan Ahmed Kausar, Head Konnect - HBL (seated 1st from left), Muhammad Salman Ali, CEO - VRG (seated 2nd from left), and Omar Aijaz, Head of Partnerships - Easypaisa (seated 3rd from left), along with Muhammad Arif Khan, Deputy CEO - VRG; Hassham Mansoor, COO - VRG; Aamir Hameed, Head Branchless Banking - HBL; Syed Irfan Ali, Executive Director ACFID - SBP; Abid Qamar, Director ACFID - SBP; Muhammad Imran Khan, Assistant DAirector ACFID - SBP; Umair Ahmad, Assistant Director ACFID - SBP; Malik Jibran Tariq, Assistant Director ACFID - SBP; and Waqar Muhammad, Assistant Director ACFID - SBP, present at the signing ceremony for Agent Interoperability at State Bank of Pakistan.
Agent Interoperability Signing Ceremony
Karachi, January 15, 2025
Virtual Remittance Gateway proudly announces the signing of a historic agreement for Agent Interoperability, between Virtual Remittance Gateway, HBL Konnect, and Easypaisa, in the presence of senior officials from the State Bank of Pakistan (SBP). This momentous occasion marks a significant milestone in the evolution of branchless banking in Pakistan, setting the stage for enhanced financial inclusivity and innovation. The partnership will play a pivotal role in achieving SBP’s vision of a digital financially inclusive Pakistan by promoting innovation and collaboration among financial institutions and their agents.
The agreements inked during the ceremony at SBP represent a significant step toward financial inclusion using an interoperable agent network. The collaboration envisions developing integrations and piloting the solution to test its viability in terms of technical, operational, and business aspects. Based on the pilot results, the solution will be scaled up on a commercial basis with enhanced participation.
By connecting the agent networks of various financial service providers, the cutting-edge VRG’s Interop Switch seeks to establish a unified interoperable agent platform that enables users of any bank to conduct both financial and non-financial operations on any bank’s agent network. The interop switch will present HBL and Easypaisa with unmatched chances to broaden their services nationwide, serving both urban and rural communities. This would guarantee that millions of Pakistanis, wherever they may be, may have a secure, effective, and safe banking experience by drastically lowering obstacles to financial inclusion like accessibility and convenience.
The interoperable Agent platform has many benefits for the users but is not limited to the disbursement of government grants, bill payments, credit services, and micro-insurance services. Further, the Interoperable Agent platform will maximize economic opportunities for women and others in rural and underserved communities while addressing the financial inclusion gender gap and sees strong potential to leverage agent networks for much greater outreach and impact.
Pakistan, Karachi – 16 October 2024:
HBL today declared a consolidated profit before tax of Rs 85.9 billion for the first nine months of 2024, 3% higher than in the same period last year. All domestic businesses delivered excellent results which, coupled with sustained improvements in the international franchise, drove profit after tax up to Rs 43.3 billion. The Bank’s earnings per share increased to Rs 30.03 in 9M’24. Along with the results, the Bank declared an interim dividend of Rs 4 per share i.e. 40%. This is in addition to the interim Cash Dividend already paid at Rs 8 per share i.e. 80%. HBL is also proud to report that it has contributed Rs 52.9 billion in taxes to the national exchequer.
HBL’s balance sheet footings grew by 12% over December 2023 to Rs 6.2 trillion resulting from a Rs 660 billion growth in deposits, which rose to Rs 4.8 trillion. Domestic deposits increased by 18% over December 2023 to Rs 4.1 trillion; low-cost deposits steered in more than 65% of the growth, with the CASA ratio improving to 87.3%. Policy rate cuts have led to an overall uptick in lending; as a result, the Bank’s advances increased by 3.9% during the quarter to Rs 1.8 trillion.
Volumetric expansion in both domestic and international markets helped drive a 4.2% growth in net interest income, to Rs 185.3 billion. Non-fund income increased to Rs 60.7 billion – a growth of nearly 60% over the same period last year. HBL continued its leadership in fees which increased by 20% to Rs 36.6 billion in 9M’24. The Bank’s flagship Cards business contributed 43% of the growth, with branch fees, remittances and Bancassurance boosting total fee income. Consequently, HBL’s total revenue increased by 14% to Rs 246.0 billion.
The Bank’s focus on cost optimization has helped contain expenses and further reduce the cost-to-income ratio to 55.6% for Q3’24. The Bank’s Capital Adequacy Ratio (CAR) continued to rise, to a 4-year high of 16.39%, while the Tier-1 CAR increased by 11 bps over Dec’23 to12.55%, well above minimum requirements.
Commenting on the Bank’s results, Muhammad Nassir Salim, President & CEO – HBL, said, "HBL’s 9M’24 results, were driven by leadership position across all business segments, and a focus on serving our clients better. HBL continues to accelerate its digital journey, with majority of its transactions and volumes now being channeled through its digital platforms. We remain committed to our strategic priorities such as Agriculture, SMEs, and Sustainability. HBL continues to contribute to the national exchequer through its significant tax payments. HBL was honoured with the 'Best Board of the Year' award by the Pakistan Institute of Corporate Governance (PICG), in recognition of its exemplary leadership, outstanding governance, and strategic oversight”.
Business Developments
HBL’s mobile and internet banking witnessed a year-on-year growth of 34% in financial transactions and 26% in service requests, with over Rs 2 trillion processed in Q3’24. Konnect by HBL, processed a significant volume of Rs 586 billion, reflecting a year-on-year growth of 16%.
With the highest acquisition, spend volumes, and ENR, the credit cards business led the market with a growth of 30% in card usage, achieving Rs 237 billion in spend and a portfolio size of Rs 40 billion. Throughput at HBL’s POS terminals throughput grew by 27% over the same period last year, to Rs 318 billion.
HBL’s support to the agriculture sector remains strong with total lending exceeding Rs 57 billion. HBL’s resolve to grow the SME business has led to accelerated growth in advances registering a year-on-year increase of 19% to Rs 91 billion.
HBL maintained its leadership in Transaction and Employee Banking. The transaction banking business recorded a throughput of Rs 13.7 trillion, representing a 28% increase compared to the same period last year. Digital transactions grew by 12% to 36 million, accounting for 84% of the overall business.
HBL’s Investment Banking team closed multiple mandates valuing over Rs 145 billion. The team continues to go from strength to strength having received 16 accolades already from international bodies such as Global Finance and The Asset Triple A.”
HBL Symphony® has experienced remarkable growth, with trading volumes exceeding Rs 2.2 trillion in the nine months of 2024. This represents an impressive increase of nearly 14 times the total volume traded on the platform during the same period of the previous year, highlighting the platform's expanding influence in fixed-income trading.
Under the guidelines of the Aga Khan Development Network, HBL remains focused on sustainability and green operations. HBL has implemented its Social and Environmental Management system at all its international locations, allowing these locations to analyze the environmental and social risk of their lending portfolio.
The Bank’s efforts in making a difference in the communities it serves are underscored through a variety of initiatives in Q3’24. The HBL Employee Volunteering Program crossed a milestone of 2,800 volunteering hours in giving back to the community.
Moreover, HBL Foundation allocated over Rs 128 million to various healthcare initiatives during the quarter, benefiting over 50,000 individuals. In the education sector, the Foundation invested nearly Rs 23 million.
Muhammad Nassir Salim, President & CEO - HBL (standing 4th from right), received the award from the President of Pakistan Mr. Asif Ali Zardari (standing 5th from right), at the 12th FPCCI Excellence Awards ceremony held in Islamabad.
Pakistan, Karachi – 9 October 2024:
The Federation of Pakistan Chambers of Commerce and Industry (FPCCI) has awarded HBL the accolade of the ‘Best Conventional Bank of the Year Excellence Award’. The award was presented by the President of Pakistan Mr. Asif Ali Zardari to Muhammad Nassir Salim, President & CEO – HBL, at the 12th FPCCI Excellence Awards ceremony held in Islamabad on 8 October 2024.
HBL was the first commercial bank to be established in Pakistan in 1947 and one of the largest institutions in the country.
Commenting on the achievement, Muhammad Nassir Salim said, “We are deeply humbled to be recognized by FPCCI as the Best Conventional Bank of The Year. HBL is proud to serve its valued clients and play its due role in the economic development of Pakistan. This win is a tribute to the dedicated team of HBL that has earned the continued trust and confidence of HBL’s millions of clients.”
Aamir Irshad, Acting President & CEO - HBL, received the award from Akif Saeed, Chairman – Securities and Exchange Commission of Pakistan (SECP) at the PICG Awards ceremony held at the Movenpick Hotel in Karachi.
Pakistan, Karachi – 16 September 2024:
HBL has been honored with the ‘Best Board of the Year’ award by the Pakistan Institute of Corporate Governance (PICG), in recognition of its exemplary leadership, outstanding governance, and strategic oversight.
Aamir Irshad, Acting President & CEO - HBL, received the award on behalf of the Board of Directors of HBL at the PICG Awards ceremony held at the Movenpick Hotel in Karachi. Other Senior Officials of the Bank were also present on the occasion.
While announcing the award PICG explained that the ‘Best Board of the Year’ was awarded based on the criteria of not only achieving the highest Board Strategic Performance Index (BSPI) but also having ensured the most efficient evaluation process in cohesion with the management team. The HBL Board also set a record of the most timely completion of the evaluation process after year-end, and held detailed discussions with PICG’s management to discuss the way forward.
This achievement reflects HBL’s unwavering commitment to excellence and responsible corporate practices.
H.E. Zhang Hao, Acting Consul General – China (standing 1st from right), Sultan Ali Allana, Chairman – HBL, (standing 2nd from right), along with the HBL International team at the “HBL China Story” session held at HBL Tower Karachi.
Pakistan, Karachi – 13 September 2024:
HBL hosts the “HBL China Story” session, bringing together colleagues to discuss the significance of the Bank’s journey in China that started in 2005. HBL is the first and only Bank from Pakistan to have branches in Beijing and one of the three banks from South Asia and MENA region to offer end-to-end RMB intermediation in China.
The event was attended by H.E. Zhang Hao, Acting Consul General of China in Karachi, and Sultan Ali Allana, Chairman – HBL. Wei Cheng, Country Manager China, presented HBL’s journey in China.
With HBL’s growing business in Pakistan and its international footprint, China is the Linchpin and a market that HBL identifies as its second home. The key theme of the session was to explore opportunities for the next chapter of HBL’s growth in China
Speaking on the occasion, Sultan Ali Allana, Chairman – HBL said, “HBL’s journey to China began in 2005 with the establishment of Representative Office in Beijing. Over the years China has become the cornerstone of our strategy growing and facilitating trade in the region and promoting business in RMB. We are immensely proud of the critical role that our China team plays in serving our clients across our network in UAE, Sri Lanka, Maldives, Bangladesh and Bahrain.”
Narrating the HBL China story, Wei Cheng, Country Manager China, said, “HBL’s growth in China is a testament to our strong relationships with local partners and our ability to adapt to the unique needs of this dynamic market. Our continued success will be driven by innovation, collaboration, and a deep understanding of the Chinese market. By leveraging the strength of our group and our understanding of local dynamics, we are positioned to contribute significantly to the diverse needs of our clients across HBL’s network.”
Pakistan, Karachi – 26 August 2024:
HBL today declared a consolidated profit before tax of Rs 57.8 billion for the first half of 2024, 12% higher than in the same period last year. All businesses continued to demonstrate strong growth in drivers, leading to record profit. Profit after tax increased by 10% YoY, to Rs 29.1 billion, as earnings per share improved from Rs 17.86 in H1’23 to Rs 20.18 in H1’24. Along with the results, the Bank declared an interim Cash Dividend of Rs 4 per share (i.e. 40%) for the second quarter. This is in addition to the interim Cash Dividend already paid of Rs 4 per share (i.e. 40%).
HBL’s balance sheet footing increased to Rs 6.2 trillion with total deposits closing at Rs 4.8 trillion, an impressive growth of more than Rs 700 billion over December 2023. This was largely driven by domestic deposit growth which enabled HBL to increase its market share from 12.4% in December 2023 to 13.3% in June 2024. Low-cost deposits steered ~60% of the growth, with the CASA ratio improving to 87%. Credit demand in the country has remained low. Nevertheless, domestic advances increased by 2.2% during the quarter, with total advances at Rs 1.8 trillion. The Bank’s market-leading Consumer business continued marching on its growth trajectory, reaching Rs 133.8 billion in June 2024.
Volumetric expansion in both the domestic and international markets helped drive a growth in net interest income, to Rs 121.6 billion. Non-fund income increased by 64% over the same period last year, to nearly Rs 40 billion. HBL continued to maintain leadership in fee income, which posted a stellar growth of 22% increasing to Rs 24.2 billion in H1’24. The flagship Cards business contributed nearly half of the fee growth, while branch fees also rebounded. Consequently, HBL’s total revenue increased by 17% to Rs 161.1 billion.
Despite persistent high inflation, a focus on costs enabled HBL to reduce expenses over the previous quarter, with the cost / income ratio declining from 57.2% in Q1’24 to 56.7% in Q2’24. The strong results led to growth in internally generated capital, raising the Tier-1 Capital Adequacy Ratio to 12.65% and total CAR to 16.32%, and also enabling a continued higher dividend payout.
Commenting on the Bank’s results, Muhammad Nassir Salim, President & CEO – HBL, said, “HBL’s strong H1’24 performance reflects our commitment to innovation, expanding our digital footprint, and providing best-in-class financial solutions for all segments of our client base. In recognition of these efforts, Euromoney, the prestigious international publication, declared HBL Pakistan’s Best Bank. Looking ahead, the Bank will continue to prioritize its clients’ financial well-being and play its part in Pakistan’s economic development.”
Business Developments
HBL’s digital transformation, led by Konnect by HBL and HBL Mobile, continues at an accelerated pace. HBL’s mobile and internet banking witnessed a year-on-year growth of 36% in financial transactions and 29% in service requests, with Rs 3.5 trillion processed in H1’24. Konnect by HBL, the Bank’s branchless banking platform, processed a volume of Rs 560 billion, reflecting a year-on-year growth of 12%.
The credit cards business further consolidated its leadership with a growth of over 34% in card usage, achieving Rs 151 billion in spend and a portfolio size of Rs 37 billion, up by 36% over the previous year. HBL’s momentum of growth carried into the POS merchant acquiring business, where HBL terminals’ throughput grew by 28% to Rs 208 billion from the same period last year.
Agriculture and SME are the Bank’s strategic imperatives. HBL’s Agriculture Financing Portfolio reached nearly Rs 60 billion. HBL’s resolve to grow the SME business has led to accelerated growth in advances registering a year-on-year growth of 25%.
At the product end, the Bank’s financial inclusion efforts are being led by HBL Nisa, a platform dedicated to developing financial solutions for women. In H1’24, HBL Nisa onboarded over 50,000 new accounts, generating a deposit volume of Rs 42 billion.
HBL continues to provide innovative value-added services to its corporate and institutional clients. HBL Symphony®, the Bank’s fixed-income trading platform, achieved significant growth with trading volumes surpassing Rs 1.2 trillion at the end of H1’24, marking a substantial 5.5 times increase compared to the total volume traded on the platform last year.
The Bank’s efforts in making a difference in the communities it serves are underscored through different initiatives in H1’24. To promote diversity, equity & inclusion (DEI), HBL organized an in-person sign language learning session for the staff.
HBL achieved a first-of-its-kind accomplishment in the banking sector by completing two modular pilot branches in Karachi and Peshawar during H1’24. The technology, verified by the NED University in Karachi, is an innovative approach that has resulted in a 35% reduction in construction time (from 90 to 60 days), water conservation, and use of cement per branch. HBL has also discontinued single-use plastic water bottles in line with its pledge to have net zero emissions by 2030.
Moreover, the HBL Foundation allocated Rs 150 million for healthcare initiatives and Rs 45 million for educational programs.
As part of its continued efforts to engage with the youth, HBL is excited to lead Pakistan’s Esports landscape with its ‘Aur Khelo’ tournaments. The Bank’s journey began with the EAFC Gaming Tournament and continued with the Tekken 8 Women’s Gaming Tournament, showcasing its dedication to fostering an inclusive and vibrant Esports ecosystem within the country. The recent ‘Valorant’ tournament, the third in the ‘Aur Khelo’ series, further solidifies HBL’s position as a pivotal player in shaping the future of Esports in Pakistan.
In recognition of the Bank’s leadership performance and innovative approach, Euromoney Awards for Excellence 2024 awarded HBL the accolades of Pakistan’s Best Bank, Pakistan’s Best Bank for Corporates, and Pakistan’s Best Bank for ESG.
Team Boosters (Ibrahim Sarfaraz, Roman Aqeel, Bilal Bashir, Huzaifa Ashraf, Usman Aziz, and Syed Hasnain Ali) received the coveted champion trophy and a grand prize of Rs 350,000 at the Konnect by HBL, Valorant Gaming Tournament in Karachi.
Pakistan, Karachi – 18 August 2024:
Konnect by HBL (Konnect), the Bank’s branchless banking platform, held its third Aur Khelo tournament, featuring the game ‘Valorant’ in Karachi. The event provided a platform for gamers to showcase their skills and passion for the popular game. The electrifying game welcomed nearly 200 enthusiastic gamers.
Konnect is a pivotal player in the growth of Pakistan’s Esports ecosystem. By organizing the ‘Aur Khelo’ tournament series, the platform is tapping into the youth market’s immense potential and actively fostering a vibrant gaming community.
A thrilling battle concluded with the crowning of the top three competitors. The audience was captivated by their exceptional gaming abilities. The podium finishers are:
1st Place: Team Boosters (Ibrahim Sarfaraz, Roman Aqeel, Bilal Bashir, Huzaifa Ashraf, Usman Aziz, and Syed Hasnain Ali) – Claiming the coveted champion trophy and a grand prize of Rs 350,000.
2nd Place: Team Snakes (Zain Muneer, Mustafa Kamal, Abdul Rehman, Abdul Sami Khero, Mohammad Usman, and Shayan Shahab) – Taking home the runner-up prize of Rs 150,000.
Commenting on the initiative, Abrar A. Mir, Chief Innovation & Financial Inclusion Officer – HBL, said, “Konnect congratulates all the gamers for their skills and sportsmanship. We are thrilled to see the overwhelming response to these gaming tournaments. By leading in this arena, Konnect is committed to shaping the future of Esports in the country and empowering the next generation of gamers.”
Pakistan, Karachi – 12 August 2024:
Konnect by HBL (Konnect), the Bank’s branchless banking platform, leads the Esports scene in Pakistan with the launch of its third ‘Aur Khelo’ tournament, this time featuring the game ‘Valorant’.
Through this initiative, Konnect aims to provide a platform for gamers to support the growth of the gaming community in Pakistan. The tournament, taking place on 17 August 2024 in Karachi, is powered by IGN and Raptr.
Konnect is a pivotal player in the growth of Pakistan’s Esports ecosystem. By organizing the ‘Aur Khelo’ tournament series, the platform is not only tapping into the immense potential of the youth market but also actively fostering a vibrant gaming community. Konnect is committed to shaping the future of Esports in the country and empowering the next generation of gamers.
Commenting on the initiative, Abrar A. Mir, Chief Innovation & Financial Inclusion Officer – HBL, said, “Konnect by HBL recognizes the immense potential of Pakistan’s 37-million-strong gaming community and we are excited to embark on our next chapter in Esports. By leading in this arena, we aim to empower the next generation of gaming champions and contribute significantly to the growth of Pakistan’s digital economy.”
Pakistan, Karachi – 22 July 2024:
Euromoney Awards for Excellence 2024 has awarded HBL the accolades of Pakistan’s Best Bank, Pakistan’s Best Bank for Corporates and Pakistan’s Best Bank for ESG.
These awards are the most prestigious recognition in the banking industry, globally. They are a recognition of HBL’s leadership performance and innovative approach reaffirming its dedication to providing superior banking services and sustainable business practices.
The Euromoney citation for HBL acknowledges that “HBL achieved a record profit before tax of $403 million in 2023, a 47% increase compared with 2022.”
The citation went on to note that HBL is undergoing a transformation that is “focused around creating synergy between the largest physical network in the country and its advanced digital capabilities to serve its base of over 37 million customers”.
The citation mentioned that HBL had improved “its internal environmental, social and governance structure, updating its social and environmental management policy and developing a sustainable environmental management operating procedure.”
Commenting on the achievement, Muhammad Nassir Salim, President & CEO, HBL, said, “We are deeply humbled to be recognized by Euromoney in these three critical categories. Winning these awards is a testament to our relentless pursuit of excellence and innovation. These wins are a tribute to our millions of clients’ continued trust and confidence in HBL, and our continuous effort to lead with integrity and sustainability in all our operations.”
Euromoney is a global English-language publication focused on business and finance.
Pakistan, Karachi – 23 April 2024:
HBL today declared a consolidated profit before tax of Rs 30.1 billion for the quarter ended March 31, 2024, 40% higher than in the same period last year. Profit after tax has increased from Rs 13.3 billion in the first quarter of 2023 to Rs 15.0 billion. EPS for Q1’24 was Rs 10.37, compared to Rs 9.00 in Q1’23. Along with the results, the Bank declared an interim Cash dividend of Rs 4 per share (i.e 40%) for the quarter.
HBL’s balance sheet stood at Rs 5.5 trillion with total deposits closing at Rs 4.4 trillion. Domestic deposits grew by more than Rs 220 billion reaching Rs 3.7 trillion, with current accounts recording their highest first-quarter growth in the last 5 years. Total advances declined by 6% over December 2023 to Rs 1.75 trillion as credit demand continues to remain subdued. However, the Bank’s market-leading Consumer business maintained its growth trajectory, reaching Rs 130 billion in March 2024.
The average domestic balance sheet grew by Rs 522 billion, leading to a 6% increase in net interest income despite falling market yields. This was well supported by growth in revenue from the international business, helped by rising spreads in most markets. The Bank’s total net interest income thus rose by 8% to Rs 60.5 billion. HBL continued to lead the market in fees, which posted a stellar growth of 27% increasing to Rs 11.9 billion in Q1’24. The flagship Cards business continued to lead, contributing 35% of the fee growth, while trade and branch banking also registered strong double digit fee growth. Consequently, HBL’s total revenue increased by 25% to Rs 80.7 billion.
Despite persistent high inflation, a strong revenue base helped to reduce the cost to income ratio from 60.8% in Q1’23 to 57.2% in Q1’24. The Tier-1 Capital Adequacy Ratio remained at December 2023 levels of 12.4%, while the total CAR stood at 16.0%.
Commenting on the Bank’s performance, Muhammad Nassir Salim, President & CEO – HBL, said, “HBL’s strong Q1’24 results showcase our unwavering commitment to client-centricity. The Bank saw significant growth across digital channels, while enjoying a leadership position in the credit cards business. HBL’s dedication to SME and agriculture was highlighted by exceeding Rs 100 billion in SME advances and launching HBL Zarai Services. In the period ahead, the Bank’s focus will be on operationalizing its strategy. This means putting its client segmentation approach into action; each segment will be managed as a distinct stream, with defined propositions, channels, and products. HBL will continue accelerating the momentum in its business trajectory.”
Business Developments:
HBL’s mobile and internet Banking witnessed a year-on-year growth of 36% in financial transactions and service requests, with Rs 1.64 trillion processed in Q1’24.
To cater to freelancers and IT exporters, Konnect by HBL, the Bank’s branchless banking platform, launched a USD debit card linked to their Exporter’s Special Foreign Currency Account (ESFCA), allowing them to make seamless international payments, both inbound and outbound.
HBL’s momentum of growth carried into the POS merchant acquiring business, where HBL terminals’ throughput grew by 26% to Rs 102.5 billion from the same period last year, accounting for more than 27% of the country’s total sales volume.
HBL Zarai Services Limited – a fully owned agriculture services extension subsidiary – launched its first Dera in Burewala. HBL’s Agriculture Financing Portfolio expanded to Rs 57 billion (an 18% increase over Q1’23), driven by fresh disbursements of around Rs 4 billion in Q1’24 (up 5% from Q1’23).
On the SME front, HBL became the first in the industry to cross Rs 100 billion in advances in Q1’24. HBL’s ambition to grow the SME business has led to delivering accelerated growth with both advances and the number of borrowers, registering a YoY growth of 16% and 20%, respectively during Q1’24.
The Prestige network expanded with coverage across all 19 regions of the Bank. The business showcased a record growth in Assets Under Management (AUMs) of Rs 10.2 billion, a 30% increase over the same period last year. The Bancassurance business witnessed a record quarter with Rs 878 million of insurance premiums written.
HBL Islamic successfully launched two new liability products, HBL Mahana Amdan and HBL Nisa Tawfir Plus, the latter being in line with HBL’s strategic agenda to increase women’s participation in the financial sector.
In Q1’24, HBL maintained its leading position in cash management, with a throughput of Rs 4.08 trillion, increasing by 13% over the corresponding period last year. Digital payments through HBL Pay Business Banking surged to around Rs 2.2 trillion, facilitating 10.3 million transactions.
HBL’s International Business continued to deliver strong results across its core markets.
Ambreen Riaz - 1st prize winner of PKR 250,000 (standing 2nd from left), Laiba Adnan - 2nd prize winner of PKR 150,000 (standing 3rd from left) and Hina Malik - 3rd prize winner of PKR 100,000 (standing 1st from left) at the Konnect by HBL, Tekken 8 Women’s Gaming Tournament.
Pakistan, Lahore – 21 April 2024:
The first-ever Tekken 8 Women’s Gaming Tournament, held under the auspices of Konnect by HBL, offered a platform for aspiring and established women gamers to showcase their skills and passion for the popular game ‘Tekken’. The intense action-packed Tekken 8 Game competition, held in Lahore, drew over 200 enthusiastic gamers.
This tournament marks a significant milestone for HBL. By providing equal opportunities, HBL seeks to empower women in the Esports industry and level the playing field. It demonstrates the Bank’s commitment to connecting with Pakistan’s growing youth population and fostering a more inclusive Esports scene within the country.
After hours of intense competition, the top three finalists emerged victorious, leaving the audience in awe of their gaming prowess and lightning-fast reflexes. The podium finishers are:
1st Place: Ambreen Riaz – Claiming the coveted champion trophy and a grand prize of PKR 250,000.
2nd Place: Laiba Adnan – Taking home the runner-up prize of PKR 150,000.
3rd Place: Hina Malik – Earning the third-place honours and a prize of PKR 100,000.
Commenting on the initiative, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “HBL congratulates all the women gamers for their skills and sportsmanship. This landmark Tekken 8 Women’s Gaming Tournament marks a new chapter in Pakistan’s Esports landscape: Konnect by HBL will continue deepening its association with Esports. Aur Khelo.”
Pakistan, Karachi – 18 April 2024:
Konnect by HBL expands its presence into the world of Esports with the launch of Tekken 8 Women’s Gaming Tournament. This exciting initiative, under the banner of ‘Aur Khelo’, provides a platform for women gamers in Lahore to showcase their skills and passion for the popular game ‘Tekken’. The tournament takes place on 20 April 2024 and welcomes enthusiastic women gamers from the city to compete. The tournament is powered by IGN and Raptr.
This tournament marks a significant milestone for HBL. By providing equal opportunities, HBL seeks to empower women in the Esports industry and level the playing field. It demonstrates the Bank’s commitment to connecting with Pakistan’s growing youth population and fostering a more inclusive Esports scene within the country.
Commenting on the initiative, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “Gaming is no longer a boys’ club. A remarkable 23% of Pakistan’s 37 million gamers are women. With Esports booming as a subculture, Konnect by HBL aims to play a key role in shaping the future of Esports in Pakistan.”
Pakistan, Karachi – 11 March 2024:
HBL (Habib Bank Limited), the leading financial institution of Pakistan, announces the resignation of its President & Chief Executive Officer, Muhammad Aurangzeb effective Monday, 11 March 2024. Aurangzeb is stepping down from HBL to assume the role of Federal Minister for Finance for Pakistan.
Muhammad Nassir Salim, currently the Chief Operating Officer of HBL will assume the responsibilities of President & Chief Executive Officer of HBL, subject to the approval of the State Bank of Pakistan. Nassir is a seasoned banker with 36 years of international and domestic banking experience; he has worked in the USA, Abu Dhabi, and Pakistan with organizations like American Express Bank, Citigroup and Abu Dhabi Islamic Bank. He has been associated with HBL since 2017. Nassir joined HBL as Head Global Operations and based on his contribution and capability was elevated to the position of Head Branch and Islamic Banking and then recently as Chief Operating Officer. This leadership transition is a testament to the Bank’s succession and depth of talent. It also demonstrates continuity in the Bank’s strategy.
Sultan Ali Allana, Chairman - HBL, on behalf of the Board of Directors of the Bank said “Aurangzeb now embarks on a new chapter of service to the nation, underscoring a commitment to national responsibility. This is a value that he shares with HBL. I extend our deepest appreciation for Aurangzeb’s service to HBL and strongly encouraged his assuming the new role, in national service, as Federal Minister for Finance. I am confident that he will contribute to the economic and financial development of Pakistan. We have full confidence in Nassir Salim to accelerate the momentum in the Bank’s business trajectory.”
Commenting on the move, Aurangzeb said, “I am profoundly grateful for the trust and confidence that Chairman - HBL, Sultan Ali Allana has placed in me, throughout my tenure as President & Chief Executive Officer of HBL. Indeed, it has been an incredible journey, and I am proud of the achievements and milestones that we have reached during this time. None of this would have been possible without the dedicated and hard work of the entire team of HBL, including the Executive Committee and I am truly grateful for their unwavering support. As I embark on this new chapter, I carry with me the valuable lessons and experiences gained at HBL. I am excited about the opportunity to serve our country in this new capacity and contribute to the economic growth and development of Pakistan.”
On his appointment as President & Chief Executive Officer of HBL, Nassir Salim said, “It is a privilege to lead an institution as esteemed as HBL. Looking ahead, I am fully committed to operationalizing HBL’s multi-year strategy. This rests on providing exceptional products and services to our extensive client base, both in Pakistan and our international markets. We will achieve this by leveraging cutting-edge technology and fostering a culture of innovation. The dedicated HBL staff, along with the Executive Leadership Team, are fundamental to what makes HBL a trusted partner to its clients. They will be my partners in the Bank’s pursuit of excellence. I would also like to extend my heartfelt gratitude to the Chairman - HBL, Sultan Ali Allana for entrusting me with the responsibility to lead HBL.”
Aurangzeb’s 6-year tenure is marked by the Bank’s exceptional business growth, innovation, and a steadfast commitment to serving its clients and communities. Under Aurangzeb’s leadership the Bank has remained focused on delivering on three strategic pillars, which underpin its medium-term strategy namely i) Growing Pakistan’s Economy, ii) Shaping the Financial Industry and iii) Achieving Regional Relevance. These in turn are being implemented through unrelenting pursuit of Financial Inclusion, Capacity Building, and Sustainability objectives.
Burewala, Pakistan – 26 February 2024:
HBL launched a new company, HBL Zarai Services, a significant step forward in the realm of agricultural development and food security in Pakistan, in Burewala today. This is in alignment with Pakistan’s strategic priorities and under the visionary scope of the Aga Khan Development Network (AKDN).
HBL Zarai Services, a fully owned subsidiary of HBL, stands as the pioneer agriculture -specialized extension services company in Pakistan. By providing access to essential resources and expertise, HBL Zarai Services aims to empower farmers and enhance productivity, efficiency, and profitability throughout the agriculture value chain. With a focus on sustainability and environmental stewardship, HBL Zarai Services seeks to promote responsible agricultural practices that ensure the long-term viability of farming communities and natural resources.
HBL remains grateful to the State Bank of Pakistan (SBP) and the regulators for the trust and confidence they have reposed on the Bank, through the opening of this subsidiary.
The inauguration ceremony for HBL Zarai Services was attended by clients, regulators and senior executives of the Bank. The Chief Guest for the event was Dr. Inayat Hussain, Deputy Governor - SBP.
On the occasion of the ceremony marking the launch of HBL Zarai, Sultan Ali Allana, Chairman - HBL said, “We have been actively pursuing programs and introducing solutions for the growth and progress of the Agricultural Sector since the privatization of the bank in 2004. Al’Humdullilah HBL Group today is the single largest institutional provider of financial services for this segment of the economy directly impacting over 350,000 farmers. With the formation and launch of HBL Zarai, Insha’Allah, we will be able to host advisory and input services along with offtake and warehousing right at the farmers doorstep through Deras – dedicated distribution and service centers etched among the heart of the farmlands thus ensuring food security and income enhancement for the farming communities throughout the country.”
Muhammad Aurangzeb, President & CEO - HBL, emphasized the Bank’s unwavering dedication to sustainability stating, “Pakistan’s agricultural landscape stands at a critical juncture. While agriculture remains the backbone of our economy, its potential to drive growth and prosperity has yet to be fully realized. HBL has long recognized the mutual relationship between economic progress, social development, and a thriving agricultural economy. HBL Zarai Services emerges as a beacon of hope, signaling our commitment to fostering positive change and promoting food security across the nation.”
Amer Aziz, CEO - HBL Zarai Services stated, “This unique venture positions HBL to play a leading role in improving value chains across every economically significant sector, thus fostering sustainable agricultural practices and promoting food security nationwide. The prime values that HBL Zarai holds will remain raising farm yields and empowering farmers by increasing their income levels. We will be guided by our vision of ‘We are who we serve’.”
Karachi – 23 February 2024:
HBL today declared a record profit before tax of Rs 113.6 billion for the year ended December 31, 2023, 47% higher than the PBT recorded in 2022. Profit after tax has increased to Rs 57.8 billion, a commendable 68% growth over last year. Earnings per share for 2023 increased to Rs 39.32, compared to Rs 23.23 in 2022. Along with the results, the Bank declared a final dividend of Rs 4.00 per share, bringing the total dividend for 2023 to Rs 9.75 per share.
HBL grew its balance sheet by 19% to Rs 5.5 trillion. Deposits displayed a robust growth of 19% over 2022, closing at Rs 4.1 trillion with domestic deposits increasing by Rs 533 billion to Rs 3.5 trillion. Despite macroeconomic headwinds, HBL’s total advances increased to Rs 1.9 trillion over December 2022, with Consumer loans, agriculture lending and microfinance all setting new benchmarks. Average deposits increased by nearly Rs 350 billion mostly from low-cost deposit growth.
HBL’s average balance sheet increased by an impressive Rs 700 billion, while rising rates translated into a 159 bps improvement in net interest margin. This drove a 46% rise in HBL’s total net interest income which grew to Rs 242 billion, the highest in the industry. The Bank continued to dominate the realm of fee income, which posted yet another stellar growth of 34%, clocking in at Rs 42.3 billion in 2023. Fee growth was once again dominated by HBL’s pre-eminent Cards business while trade, cash management and retail banking all delivered more than 20% increases. Total revenue thus grew by 41% to Rs 300 billion, the highest ever for HBL and in the Pakistan banking sector.
The strong revenue base helped to reduce the cost / income ratio to 56.8% in 2023. The Bank’s prudent provisioning ensures that the coverage remains well above 100%. The record results also boosted the Bank’s Capital Adequacy Ratio (CAR), which moved up by 118bps to over 16%, well ahead of regulatory requirements.
Commenting on the Bank’s performance, Muhammad Aurangzeb, President & CEO - HBL said, “HBL navigated another year of economic challenges successfully, with exceptional results. This achievement stems from our unwavering commitment to client-centricity, innovation, and responsible banking practices. The Bank remained focused on delivering on three strategic pillars, which underpin its medium-term strategy namely; Growing Pakistan’s Economy, Shaping the Financial Industry and Achieving Regional Relevance. We have further solidified our impact beyond profit margins through strategic partnerships and impactful initiatives. We remain grateful for the trust of our clients and are committed to exceeding their expectations. HBL is well-positioned to navigate the future and create lasting value for all stakeholders.”
Under the guidance of the Aga Khan Development Network (AKDN) and in line with Pakistan’s strategic priorities, HBL is committed to playing a leading role in developing the agricultural sector and promoting food security. HBL, together with HBL Microfinance, have extended over Rs 100 billion in loans to small farmers. Following on from its transformative initiatives in agriculture, HBL has recently incorporated HBL Zarai Services Limited an agriculture services extension company – yet another first in Pakistan. This year HBL was awarded the Best Bank for Agriculture for the 5th time in the 9 year history of the Pakistan Banking Awards.
At HBL increasing digitalization of every aspect of our businesses has become a way of life. This year, we have again introduced trailblazing products to shape Pakistan’s financial services landscape – Digital Invoicing, an Urdu mobile app, TalkBack for the visually impaired. HBL has partnered with P@SHA in a landmark opportunity to showcase one of Pakistan’s premier but under-celebrated sectors. From HBL Mobile to Konnect, from QR to HBL Pay, the Bank continues to raise the bar in delivering creative, first-of-a-kind solutions for its customers, cementing its position as a technology company with a banking license. In 2023, Asiamoney named HBL as the Best Bank for Digital Solutions Pakistan and the CFA Society Pakistan awarded us with the Best Digital Banking Services award.
We launched our 2nd Sustainability Report to critical acclaim by stakeholders, embarked on our progress to Net Zero and reduced our carbon footprint through solarization and a number of other activities. HBL is the first and only Pakistani bank to be a member of the Capacity-building Alliance of Sustainable Investment (CASI), launched at the recent COP28 in Dubai, which promotes best practices for sustainable finance. HBL also became a signatory to the United Nations Women’s Empowerment Principles (WEPs), aligning its efforts with global initiatives to promote gender equality and women’s empowerment. For its achievements in increasing women participation in the financial sector through HBL Nisa, was also awarded the ‘2023 Access to Finance Champion Award’ by the Financial Alliance for Women. We provided an array of opportunities to the differently-abled, both as staff and customers. For the second year running, the Bank was recognized by the Global Diversity, Equity, and Inclusion Benchmarks (GDEIB) as the Most Inclusive Organization in Pakistan, an award we truly cherish.
Arham Ghauri - 1st prize winner of PKR 250,000 (standing 2nd from left), Areeb Rehman - 2nd prize winner of PKR 150,000 (standing 3rd from left) and Salman Shah - 3rd prize winner of PKR 100,000 (standing 1st from left) at the Konnect by HBL, EAFC Gaming Tournament.
Karachi – 15 February 2024:
The inaugural EAFC Gaming Tournament, held under the auspices of Konnect by HBL, offered a platform for aspiring and established Esports players to showcase their skills and compete. The electrifying EAFC Football Game competition, held in Karachi, drew over 100 enthusiastic gamers, showcasing their skills and passion for the virtual arena.
After hours of intense competition, the top three finalists emerged victorious, leaving the audience in awe of their gaming prowess and lightning-fast reflexes. The podium finishers are:
Commenting on the initiative, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “HBL congratulates all the gamers for their skills and sportsmanship. This EAFC tournament marks a new chapter in Pakistan’s Esports landscape: Konnect by HBL will deepen its association with Esports. Aur Khelo.”
Karachi – 14 February 2024:
HBL enters the world of Esports with the launch of the Konnect by HBL, EAFC Gaming Tournament. The tournament will provide a platform for aspiring and established Esports players to showcase their skills and compete. The tournament, focusing on the EAFC Football Game, will be held in Karachi on 15 February 2024, welcoming enthusiastic gamers from the city to participate. The tournament is powered by IGN and Raptr.
This exciting initiative marks a significant step towards connecting with the nation’s growing youth population and fostering a thriving Esports ecosystem within the country. By providing a platform for competition, nurturing talent, and promoting responsible gaming practices, HBL’s branchless banking platform, Konnect by HBL aims to play a key role in shaping the future of Esports in the country.
Commenting on the initiative, Ali Habib, Chief Marketing & Communications Officer – HBL, said, “Pakistan has a booming gamers community of over 37 million people. Gaming and Esports are a fast-growing subculture, and we believe the Bank’s initiative aligns perfectly with its commitment to empowering dreams and providing an enabling environment for the youth of Pakistan.”
Pakistan, Karachi – 31 January 2024:
HBL, the Best Bank in Agriculture Financing leads with over Rs 2 billion in financing for solar-powered tubewells, thus, empowering farmers and fostering sustainability. This achievement is a testament to HBL’s commitment towards enabling farmers’ dreams of growth and prosperity through access to finance.
This milestone financing enables more than 850 farmers across Pakistan to irrigate their crops and orchards at the right time using environmentally friendly energy. This approach helps the farmers increase crop yields and farm productivity with the right quantity of water.
Commenting on this achievement, Ahmed Naazer Minhaj, Head Agriculture Banking - HBL stated, “Farmers have been facing challenges of water shortages, increased electricity tariff and diesel prices, which will be addressed largely by converting the tubewells to solar energy. This milestone corresponds to HBL’s commitment to transition to clean energy in agriculture, fostering reduction in carbon emissions and prospering farmers through the adoption of innovative technologies conveniently and cost-effectively”.
Muhammad Aurangzeb, President & CEO - HBL (standing 1st from left) and Dr Ma Jun, President Institute of Finance & Sustainability (standing 3rd from left) at the CASI ceremony held during COP 28 in Dubai, UAE.
Pakistan, Karachi – 5th December 2023:
HBL today, by invitation from the Institute of Finance & Sustainability, joined the Capacity Building Alliance of Sustainable Investment (CASI) to become the first CASI member in Pakistan.
CASI is an international cooperation platform aiming to deliver high-quality and higher-impact sustainable finance capacity building services for developing countries, via developing a “global aggregator and distributor of sustainable finance knowledge”.
Under the guidelines of the Aga Khan Development Network (AKDN), HBL remains focused on sustainability and green operations initiatives. The Bank became a member of UNEP FI making it a signatory to the Principles of Responsible Banking (PRB) and Net Zero Banking Alliance (NZBA). As the first CASI member in Pakistan, HBL will contribute its expertise and resources to the alliance’s capacity-building efforts, enhance awareness, and create linkage with academia.
Speaking on the initiative, Muhammad Aurangzeb, President & CEO – HBL said, “This ground-breaking initiative will help to bridge the knowledge gap in sustainable finance and provide much-needed support to developing countries as they transition to a greener economy. We are committed to working with our partners to make CASI a success and to ensure that it delivers a real impact on the ground. HBL’s role as a member will not be limited to the financial sector but also regulators, ministries, national designated authorities, the workforce, and academia so that a comprehensive ecosystem can be built.”
Pakistan, Karachi – 23 November 2023:
HBL has become a signatory to the United Nations Women Empowerment Principles (WEPs), a set of seven principles developed by UN Women and the UN Global Compact. The WEPs framework offers guidance to businesses on how to advance gender equality and women's empowerment in the workplace, marketplace, and community. This initiative is in line with HBL’s diversity agenda and its vision of creating a more diverse and equitable workforce. HBL has always considered diversity as a key pillar to its growth and takes pride in integrating females within its workforce.
WEPs are a primary vehicle for corporate delivery on gender equality dimensions of the 2030 agenda and the United Nations Sustainable Development Goals. Established by UN Women and UN Global Compact, the WEPs are informed by international labor and human rights standards and grounded in the recognition that businesses have a stake in, and responsibility for, gender equality and women’s empowerment.
Speaking on the initiative, Muhammad Aurangzeb, President & CEO - HBL, said, “We believe that gender equality is essential for sustainable economic development and social progress. HBL is proud to sign up for the United Nations Women's Empowerment Principles (WEPs). Diversity, equity, and inclusion (DEI) are the bedrock of HBL’s growth and business outcomes. DEI allows us to have a wider range of perspectives, experiences, and skill sets, which leads to better decision-making and an improved working environment at the Bank. DEI has never been a tick in the box for HBL; we are in fact the Most Inclusive Organization of 2022, having won awards in all 15 categories for Global Diversity, Equity & Inclusion Benchmarks (GDEIB). We look forward to working with WEP to make a meaningful contribution to the advancement of gender equality around the world.”
Pakistan, Karachi - 20 November 2023:
HBL sets the industry benchmark with Rs 1 billion in financing for solar tube wells. The facility enables farmers to adopt these capital-intensive technologies in an affordable and cost-effective manner. Farmers are facilitated with easy and quick access to credit through the Bank’s vast rural footprint. The milestone fosters HBL’s commitment towards sustainable and climate-smart agriculture in line with Aga Khan Development Network’s (AKDN) Net Zero Goal of 2030.
HBL as a signatory of Principles of Responsible Banking (PRB) and Net Zero Banking Alliance (NZBA), is striving to promote renewable energy sources in the agricultural ecosystem and minimize carbon emissions by limiting the use of fossil fuels. Solarization of tube wells is the cost-effective solution that ensures a timely supply of irrigation water in the right quantity. These technologies considerably reduce the cost of production and improve farm productivity resulting in higher profit margins.
Commenting on this achievement, Aamir Kureshi, Head Consumer, Agriculture & SME Banking, stated, “HBL is leading the agriculture financing among the commercial banks and has actively partnered with farmers across the agriculture landscape for the timely provision of financial services to achieve the common objective of better crop yields and enhanced farm productivity. This will go a long way in ensuring food security and prosperity for the farming communities. HBL is committed to supporting the agriculture sector through leveraging technology and innovative financial solutions.”
Farhan Talib, Head of International Banking - HBL (designate), and Yu Xiaoming, DGM Financial Institutions - BOC signed the agreement in the presence of Liu Jin, Vice Chairman & President - BOC (standing 3rd from right), Sultan Ali Allana, Chairman - HBL, (standing 3rd from left) and Muhammad Aurangzeb, President & CEO - HBL (standing 2nd from left).
Pakistan, Karachi - 15 November 2023:
HBL and the Bank of China (BOC) signed a Memorandum of Understanding (MoU) for Strategic Cooperation at the BOC headquarters in Beijing, China. Liu Jin, Vice Chairman & President - Bank of China, Sultan Ali Allana, Chairman - HBL, and Muhammad Aurangzeb, President & CEO - HBL represented their respective institutions.
The signing of the strategic cooperation memorandum signifies HBL and BOC’s commitment to drive economic empowerment and regional connectivity. The cooperation between HBL and BOC will facilitate seamless trade opportunities, benefiting businesses in South Asia, Middle East, Central Asia, and Africa.
Both the organizations will also work to deepen strategic cooperation in the areas of Environmental, Social & Governance (ESG), technology, and training.
Bank of China is a premier bank in China with presence in over 60 markets around the world while HBL serves over 15 global markets with dedicated China desks and branches in Beijing and Urumqi.
Pakistan, Karachi - 6 November 2023:
TikTok, the leading destination for short-form mobile video has published a case study on HBL’s campaign for HBLPSL Season 8 on its global website. The case celebrates the #JahanFansWahanStadium campaign and highlights the ground-breaking achievements of HBL. During the campaign, 8.9 million videos were created, generating over 8.7 billion views on the platform and it reached an incredible 97% Pakistani TikTok users. HBL is Pakistan’s no. 1 bank on TikTok with over 550,000 followers.
#JahanFansWahanStadium invited cricket fans to showcase and celebrate their passion for HBLPSL by posting interesting videos using the hashtag. Influencers were also engaged to create interest in the campaign. The popular and catchy HBLPSL anthem served as the perfect soundtrack, enhancing the atmosphere of every celebratory moment. By capitalizing on the enthusiasm surrounding the HBLPSL Season 8, the campaign united cricket fans and provided them with an exciting outlet to express their love for the sport on TikTok.
Speaking on the achievement, Ali Habib, Chief Marketing & Communications Officer – HBL, said “As HBL pivots towards the future, TikTok is an essential partner in helping us reach the next generation of Pakistanis. With the “Jahan Fans Wahan Stadium” hashtag challenge campaign, we were able to tap into the passion of cricket fans in Pakistan and create a truly immersive and interactive experience. The campaign was a huge success, with millions of young Pakistanis participating in, and sharing their love for HBLPSL, on TikTok.”
Commenting on the case study, Faiza Zafar, Partnerships Lead, Global Business Solutions, TikTok - Pakistan, said “We’re very proud of the work we’ve done with HBL on this landmark campaign. By leveraging the premium placement and mass reach of our ad solutions, while also working with TikTok’s brilliant community of creators, #JahanFansWahanStadium became a resounding success on TikTok. We’re looking forward to more collaborations with HBL in the future as they continue to successfully engage with the next generation of customers in Pakistan.”
Karachi, Pakistan, November 1, 2023:
Women-led businesses in Pakistan primarily face funding, digitization and advisory challenges according to Visa’s Women SMB Digitization Index survey. In order to address these challenges, Visa, a world leader in digital payments is launching its global She’s Next grant program in Pakistan for the first time in partnership with HBL, Pakistan’s largest private bank, which serves more than 36 million clients worldwide.
She’s Next, empowered by Visa, is a global advocacy program that aims to support women-owned small businesses through funding, training and mentorship. Starting today, women entrepreneurs from all industries and sectors in Pakistan can apply on the She’s Next website for a chance to be among five winners to receive a grant of US$ 10,000 each. Winners will also have access to a range of benefits including a tailored training program, She’s Next Club resources such as a workshop library and a community of entrepreneurs. Applications are open until 2 December 2023.
Umar S. Khan, Country Manager for Pakistan, Visa, commented: “We’re proud to bring our successful ‘She’s Next’ global program to Pakistan, in partnership with HBL. Women entrepreneurs form a small percentage of the SME sector in Pakistan, facing unique challenges such as limited access to capital, lack of mentorship and dealing with gender stereotyping concerns where they are considered less capable of handling high-pressure situations. Currently, a robust digital infrastructure is critical for them to scale their businesses. She’s Next, underscores this vital shift, recognizes the potential of women entrepreneurs, and supports them to thrive innovatively.”
Aamir Kureshi, Head Consumer, Agriculture & SME banking – HBL, said: “HBL is committed to increasing women participation in the economy by supporting financial inclusion. HBL and Visa have collaborated in She’s Next to develop women entrepreneurs. Through this partnership, we aim to provide women the skill set and training, so they have greater opportunities to improve their lives.” To better understand the desires and challenges of female entrepreneurs in Pakistan face, Visa ran the Women SMB Digitization Index survey which revealed key aspects of the entrepreneurial journey and identified themes that would drive empowerment:
Theme 1: A Challenging Business Environment
Women in Pakistan are passionate about entrepreneurship, citing financial independence (48%) and leadership (41%) as top motivations. Funding their business is a serious challenge with 86% of women dipping into their personal savings, while 63% respondents rely on friends and family.
Theme 2: Advice from fellow entrepreneurs
Women entrepreneurs in Pakistan are eager to learn from their peers, with many women entrepreneurs requiring specific assistance on overcoming problems (61%), developing online sales (54%), and building a team of employees (43%). Nearly all (98%) women are keen on payment related training. A section of women (33%) seek advice on the types of payments accepted from customers and are interested in workshops on managing stress in crisis (46%), using social media for promotion (40%), and creating an online store (32%).
Theme 3: Digitization
Seven in 10 women entrepreneurs claim to be digitally savvy, with 99% respondents planning to digitize their business focusing on digital marketing, business leadership, AI and automation, software implementation, and analytics tools to generate insights and tools for customer engagement and retention. Most women entrepreneurs (69%) use both cash and cashless modes of payment, with digital payments weighing over cash in online and offline selling platforms. Since 2020, Visa has invested around US$ 3 million in over 250 grants and coaching for women SMB owners through the She’s Next grant program globally including in US, Canada, India, Ireland, Ukraine, Saudi Arabia, UAE, Egypt and Morocco.
About She’s Next Women SMB Digitization Index Research
She’s Next Women SMB Digitization Index, was a survey to dive into the women entrepreneurial journey. The businesses covered were a mix of small, medium, and micro businesses spanning across manufacturing, trading, and services. The aim of the research is to understand the motivations and challenges faced by the women entrepreneurs, with a special focus on digitization. The study was commissioned by Visa and managed by 4SiGHT Research and Analytics.
About Visa Inc.
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at About Visa, visamiddleeast.com/blog and @Visacemea
About HBL:
HBL was the first Pakistani commercial bank to be established in Pakistan in 1947. Over the years, HBL has grown its branch network and maintained its position as the largest private sector bank in Pakistan with 1750+ branches, 2200+ ATMs, 55,000+ Konnect by HBL agents (branchless banking platform), 47,000+ QR locations serving over 36 million clients worldwide. It is currently the largest Domestic Bank with a presence across major trade zones in the world. The Bank is recognized as the leading financial institution of the country for its client-centric innovation in financial services.
Abrar Mir, Chief Innovation & Financial Inclusion Officer – HBL (standing 1st from left), Muhammad Aurangzeb, President & CEO – HBL (standing 2nd from left), Dr. Umar Saif, Caretaker Federal Minister for IT & Telecommunication (standing 3rd from left), Dr. Saleem Ullah, Deputy Governor – SBP (standing 3rd from right), Muhammad Zohaib, Chairman - P@SHA (standing 2nd from right) and Luqman Shaukat, Head of Products & Growth – HBL (standing 1st from right) attended the signing ceremony. Aamir Hameed, Head Branchless Banking – HBL (sitting 1st from left), and Nadeem Aslam Malik, Secretary General – P@SHA (sitting 1st from right) signed the agreement. Senior officials from both organizations were also present on the occasion.
Pakistan, Karachi – 26 October 2023
Caretaker Federal Minister for IT & Telecommunication Dr. Umar Saif has said that no doubt about the potential in Pakistan’s IT sector, the industry is playing a significant role in the stability of the country’s economy, the government is taking vigorous steps to provide all possible facilities to the IT industry. There is a need to be Brand Pakistan and marketed globally in the desired manner. He said this while addressing the signing ceremony for the strategic partnership between HBL and the Pakistan Software Houses Association (P@SHA) held at the HBL Tower in Karachi on Thursday
Dr. Umar Saif further said, “I am delighted to be part of the event and hope that this collaboration will play a vital role and fostering the growth and development of the IT sector domestically and internationally.” Mentioning the role of the Special Investment Facilitation Council (SIFC), the IT Minister said that all required facilities are being provided to boost the IT & Telecom sector.
Dr. Saif highlighted the SIFC’s recent decision that IT companies have now been allowed to retain 50% of their revenue in US dollar accounts. These companies will also be provided with corporate debit cards by the banks, which can be freely used to make international payments. This step has been taken on the recommendation of the IT industry (P@SHA) aimed to encourage the Information Technology (IT) and IT-enabled Services (ITeS) to boost export earnings and bring additional foreign exchange into the country.
It is worth mentioning here that HBL, Pakistan’s Best Bank, has entered a multi-year partnership with P@SHA, the country’s only IT industry association, to support them in launching a series of impactful engagements locally and globally. Through this collaboration, HBL aims to join forces with P@SHA in positioning Pakistan as a growing tech destination in the global market. The Bank’s extensive collaboration with IT and digital stakeholders has given it a deep understanding of the industry’s needs, enabling it to offer tailored financial and technological solutions.
Commenting on the initiative, Muhammad Aurangzeb, President & CEO – HBL, said, “We believe that the IT industry has the potential to be a major driver of economic growth and job creation in Pakistan. HBL’s collaboration with P@SHA is a testament to the Bank’s commitment to becoming a ‘Technology Company with a Banking License’. It will provide an opportunity for HBL to engage with key stakeholders in the IT, freelancer, software, and gaming industry and showcase its innovative financial solutions and services that can meet the specific needs of the IT sector.”
Speaking at the occasion, Muhammad Zohaib Khan, Chairman – P@SHA, said: “With HBL by our side, P@SHA is ready to embark on a transformative journey for Pakistan’s tech landscape. This strategic partnership will propel us toward realizing our vision of making Pakistan a hub for technology excellence. Together, we will open new doors of opportunity, innovation, and global recognition for our IT industry.”
Pakistan, Karachi – 16 October 2023
HBL has become an official signatory of the UN Principles for Responsible Banking – a single framework for a sustainable banking industry developed through a collaboration between banks worldwide and the United Nations Environment Programme Finance Initiative (UNEP FI).
As part of its commitments as a Principles for Responsible Banking (PRB) signatory, HBL has also chosen to join the Net-Zero Banking Alliance (NZBA), an industry-led, UN-convened alliance of banks worldwide, committed to aligning their lending and investment portfolios with net-zero emissions by 2050 and setting interim targets for 2030 or sooner, in line with the most ambitious temperature goals set by the Paris Climate Agreement.
The Principles for Responsible Banking are the world’s foremost sustainable banking framework. Through the Principles, banks take action to align their core strategy, decision-making, lending and investment with the UN Sustainable Development Goals, and international agreements such as the Paris Climate Agreement. Under the Principles, signatory banks identify and measure the environmental and social impact resulting from their business activities, set and implement targets where they have the most significant impact, and regularly report publicly on their progress.
NZBA is the climate accelerator of the PRB. With over 130 members from more than 40 countries, representing around 41% of global banking assets accounting for USD 74 trillion, it recognizes the vital role of banks in supporting the global transition of the real economy to net-zero emissions, supporting members to design, set, and achieve credible science-based net zero targets that align with limiting global temperature rise to 1.5 °C.
HBL is proud to join peers from the banking industry take on a leadership role, demonstrating how banking products, services and relationships can support and accelerate the changes necessary to achieve shared prosperity for both current and future generations, building a positive future for both people and planet, including the collective efforts outlined by NZBA to reach net-zero emissions by 2050. We look forward to collaborating with the world’s largest global banking community focused on sustainable finance, working together on practical guidance and pioneering tools of benefit to the entire industry.
This is a journey of unprecedented scale and scope at a time when such ambition is urgently needed to address the major planetary crises of climate change, nature loss, pollution and social issues. Together, these collective efforts will ensure that profitability goes hand in hand with a sense of purpose.
Commenting on the initiative, Muhammad Aurangzeb, President & CEO - HBL, stated, “We are promoting sustainable practices within the HBL community and across the financial services industry. HBL is following the path that has been defined by the AKDN Environment and Climate Change Commitment, envisaging a Net Zero goal by 2030. Through our commitment as signatories to NZBA & PRB, we are setting a new standard for sustainable banking in Pakistan. UNEP FI’s expertise and resources are essential to achieving our ambitious goals, and we are confident that our partnership will help us accelerate the transition to a net zero economy and build a more sustainable future for all.”
Pakistan, Karachi - 11 October 2023
HBL has launched a new accessibility feature on its digital banking app, HBL Mobile. This feature will enable talkback audio assistance for the visually impaired individuals. In another industry first in Pakistan, HBL Mobile is the country’s first banking app to enable this capability.
To enable talkback (audio) on their app, users need to go to their phone’s accessibility settings of their smartphones and turn on the screen reader. When the screen reader is active, users will hear a description of what is on the screen when they tap on different elements. This includes features such as sending money, paying bills, and checking account balances. HBL customers who may be visually impaired or prefer sound based assistance can now bank digitally without assistance from others.
Commenting on the initiative, Abrar Ahmed Mir, Chief Innovation & Financial Inclusion Officer – HBL, said, “Financial inclusion and diversity are essential for a thriving economy and HBL Mobile’s new accessibility feature will empower visually impaired individuals to use our app and manage their finances independently. By making our banking app more accessible, HBL is empowering everyone to participate fully in society.”
Faisal N. Lalani, Head International Banking – HBL (sitting on left), and Amin Khowaja, Chief Executive Officer, Pakistan - J.P. Morgan (sitting on right) signed the agreement. Senior officials from both organizations were also present on the occasion.
Pakistan, Karachi – 5 October 2023:
HBL, the largest bank in Pakistan has entered into an agreement with J.P. Morgan Payments, to provide secure, and cost-effective cross-border payments via J.P. Morgan’s Xpedite Remit. The agreement extends an existing relationship between the two financial institutions to provide remittance services in Pakistan.
Commenting on this collaboration, Faisal N. Lalani, Head International Banking – HBL, said, “We are extremely proud of this engagement with J.P. Morgan Payments. J.P. Morgan’s Xpedite Remit solution will enable individuals across the globe to send remittances to Pakistan in a secure and cost-effective manner. Remittances can be sent to HBL and other bank accounts or as Cash Over Counter from any of the Bank’s 1750+ branches in Pakistan.”
Commenting on this collaboration, Amin Khowaja, Chief Executive Officer, Pakistan - J.P. Morgan, said, “With the signing today, J.P. Morgan is very excited to enter into a strategic engagement with HBL. Pakistan is one of the largest remittance recipient corridors and we will work together to streamline remittances.”
Pakistan, Karachi – 17 July 2023:
HBL has contributed over Rs 4 billion - spread over a decade - for the social uplift of Pakistan. In 2022 alone, the Bank contributed over Rs 580 million. This contribution is a testament to HBL’s commitment to being “More Than Just a Bank” making a real difference in the communities it serves. HBL shared this information at an event to mark the launch of its Impact & Sustainability Report - 2022 in Karachi.
In pursuance of HBL’s commitment to inclusion, sustainability, and community development, the Bank is pledged to reducing its own emissions; expanding its Green Banking portfolio; expanding its customer base to over 34 million including 4 million women; and contributing to the communities in which it operates by supporting healthcare, education, arts, and social development initiatives through the HBL Foundation.
Upholding the ethos of the Aga Khan Development Network (AKDN), HBL’s good governance and Corporate Social Responsibility is not confined to charitable giving, but also directed at conducting our daily business and living our daily lives with constant care for our physical and social environments. The HBL Microfinance Bank has contributed tremendously to ensuring that we are the single largest provider of microfinance and SME services in Pakistan. As the country’s largest banking group, we can foster positive change by example, leading with our walk as well as our talk.
Our unwavering commitment to sustainability is enabling us to play a leading role in developing the agricultural sector and promoting food security through investing in relevant learning and infrastructure.
Sultan Ali Allana, Chairman – HBL, commenting on the report said, “Last year in our review, we emphasized the urgent need to reflect on sustainability challenges in the future. This year, we lived in that future as unprecedented flooding devastated the country. We must come together and commit to positive action if we are to leave a functional planet for future generations.
Our priority remains consistent: to innovate and provide solutions that support growth and improve quality of life for our employees, those we serve, and the people of Pakistan.”
HBL invites you to read its Impact and Sustainability Report – 2022 to learn how profitability and sustainability together make a real difference.
Pakistan, Karachi – 10 July 2023:
Asiamoney awards HBL the accolade of ‘Best Bank for Digital Solutions Pakistan’ for 2023. The Bank has also won, for the fifth consecutive year the ‘Best Domestic Bank Pakistan’ for 2023.
In the Asiamoney citation for the ‘Best Bank for Digital Solutions Pakistan’, HBL was appreciated for its relentless pursuit of innovation, particularly as a pioneer in providing seamless, secure, and integrated digital platforms. By working closely with regulators on enhancing security requirements, HBL continues to maintain its leadership position in banking, guiding customers towards a digital-first approach.
Commenting on the achievements, Muhammad Aurangzeb, President & CEO – HBL, said “HBL is honored to be recognized as ‘Best Bank for Digital Solutions Pakistan’ and ‘Best Domestic Bank Pakistan’. The Bank continues to provide innovative products and solutions to its customers whose banking needs are moving beyond traditional channels. Digital is and will be, at the heart of how HBL strives to serve its customers even better. These wins are a tribute to our millions of customers’ continued trust and confidence in HBL.”
Asiamoney is a global English-language publication focused on business and finance.
Pakistan, Karachi – 05 June 2023:
HBL becomes the first Bank in Pakistan to launch a dedicated customer care Twitter handle “@HBLCare”. The Twitter handle will provide customers with a convenient platform to interact with HBL and get their queries answered quickly.
HBL is the only bank in Pakistan with two Twitter handles. The existing handle @HBLPak, which has more than 131,000 followers, will now be used for news and information.
Elaborating on the initiative, Ali Habib, Chief Marketing & Communications Officer - HBL, said, “We are excited to leverage the potential of Twitter to unlock value for our customers. HBL believes in the power of social media and through two dedicated Twitter handles, we will deliver more value to our customers”.
Pakistan, Karachi – 03 May 2023:
HBL launches Digital Invoicing, an innovative payment solution designed for social media sellers, small businesses, and freelancers. The service enables them to offer their customers a convenient, secure, and cost-effective alternative to traditional payment methods, i.e. Cash-on-Delivery and account transfers. Merchants can create e-invoices for each order and send them to their customers as a shareable link over SMS, WhatsApp, email, or any communication channel for instant digital payment; the customer clicks on it to make a payment using their MasterCard or Visa credit/debit card.
HBL Digital invoicing has been developed to enable digital payments for sellers that conduct business over Facebook, Instagram, WhatsApp, and other platforms in the social commerce domain. It’s a low-investment solution that is specially designed to empower budding entrepreneurs with improved record-keeping and regular reporting, thereby enabling them to keep the focus on their business, rather than on tracking payments and deliveries.
Commenting on the initiative, Syed Kamran Mehdi Jaffery, Head Enterprise Solutions and Digital Channels – HBL, said, “HBL leads in exploring new markets to address the needs of niche participants with technological innovation. Our Digital Invoicing solution is one such product. It has been designed to facilitate sellers on social media and WhatsApp with digital payments. HBL will continue to innovate and offer digital products and services that are designed to uplift businesses, consumers, and Pakistan’s economy.”
Pakistan, Karachi – 24 February 2023:
HBL today declared a consolidated profit before tax of Rs 77 billion for the year ended December 31, 2022, an increase of 24% over last year. Along with the results, the Bank declared a final dividend of Rs 1.50 per share taking total payout for 2022 to Rs 6.75 per share. Profit after tax however declined by 3% to Rs 34.4 billion, as a result of retrospective taxation and an effective increase of 10% in the income tax rate for banks, from 39% to 49%.
HBL’s balance sheet grew by 7.4% to Rs 4.6 trillion with total deposits at Rs 3.5 trillion. The Bank increased current accounts by over Rs 200 billion and low-cost savings by Rs 136 billion, closing the year with total domestic deposits of Rs 2.9 trillion; the CASA ratio improved to 86.5%. In line with its stated intent of supporting clients through the cycle, HBL continued its supply of credit, growing domestic advances by Rs 241 billion to Rs 1.4 trillion, a growth of more than 20% over 2021. The Bank’s Advances to Deposit Ratio (ADR) rose to 52.9%.
The flagship consumer business, increased lending by Rs 20 billion to Rs 122 billion, while Commercial lending crossed a key milestone of Rs 100 billion. HBL Microfinance also continued to support the most vulnerable, increasing its inclusion efforts and growing loans by 50% to Rs 85 billion.
Net Interest Income increased by 26% to Rs 166 billion, driven by a Rs 540 billion growth in average balance sheet volumes and margin expansion of 81 bps. The Bank continues to retain its leadership in fee income, which posted a double-digit growth of 24% to reach Rs 31.5 billion. Nearly 50% of the growth came from its market leading Cards business, where HBL’s Platinum Card is in constant demand. This helped total non-fund income to rise by 29% to Rs 46.7 billion. Total revenue thus grew by 27% over 2021 to Rs 212 billion, HBL’s highest ever.
HBL’s total administrative expenses were Rs 124.8 billion as persistent inflation and rapidly escalating fuel and utility costs created pressure across all categories. The Bank’s infection ratio improved from 5.1% to an all-time low of 4.8% while provision coverage was prudently maintained at above 100%.
Commenting on the Bank’s performance, Muhammad Aurangzeb, President & CEO - HBL said, “The Bank has delivered excellent results despite the challenging macroeconomic environment. As a testament to our client-centric approach, HBL’s performance was propelled by strong organic growth across all business segments and activity drivers, solidifying our leading position in all client segments. Moreover, HBL is actively working on financial inclusion initiatives supported by significant investments in technology and digitalization. During 2022, HBL remained conscious of its responsibility to support clients and the broader economy.”
Business Developments
HBL’s digital channels continued to play a significant role in shaping Pakistan’s financial landscape in 2022, processing over 310 million financial transactions worth more than Rs 4.3 trillion. Throughput saw a collective growth of over 55%, a testament to our commitment to becoming a ‘Technology Company with a Banking License’.
During the year, Mobile Banking witnessed a growth of 107% YoY. The Bank launched the HBL Islamic Mobile app to provide convenience for clients with Shariah-compliant needs. In another industry first, HBL enabled financial transactions through the HBL WhatsApp banking channel; it continues to grow with a 43% increase in the user base in 2022.
Maintaining its streak of bringing innovative solutions to Pakistan, HBL commercialized the conversion of mobile phones into POS terminals, thus enabling smartphones to accept card-based payments at the time of delivery and revolutionizing the delivery payments process. Through bypassing the need for cash on delivery, merchants get real-time information and 24-hour settlement, thus saving them the hassle of handling cash while freeing up their working capital. For this first-to-market initiative the Bank won – the ‘Best Payments Initiative’ award at the Pakistan Digital Awards and the ‘Point of Sale Initiative for the Year’ at the Asian Retail Finance Awards.
Konnect by HBL has maintained its dominant position in the Branchless Banking space with over 8 million clients; it is a point of pride that women continue to make up 24% of the client base. During the year, HBL launched an Islamic Konnect Account enabling clients in this segment to fulfill all their banking needs in a Shariah-compliant way. This unique product has received widespread acceptance, with over 200,000 accounts opened since launch. Konnect remains the Government’s preferred partner on key initiatives such as the Benazir Income Support Program, and disbursements of emergency relief funds and subsidies.
HBL’s clients’ usage of both debit and credit cards, grew by 71% over last year with spend reaching nearly Rs 300 billion in 2022. HBL’s credit cards remain the most sought-after in the industry, with one in every three Rupees being spent on an HBL Credit Card or on an HBL POS machine.
The Bank made significant strides in Agriculture financing, increasing its portfolio by 27% YoY and surpassing the Rs 50 billion milestone, a new record. HBL was declared the ‘Best Bank in Agriculture’ under the Large Banks category for 2021-22 by SBP, while HBL Microfinance received the same award in the Microfinance Banks segment. As the champion Bank for Balochistan, HBL led the industry with the highest-ever disbursements in the province. HBL also scaled up its agriculture pilot interventions in three districts in Punjab. These covered more than 25,000 acres and resulted in yield enhancements of more than 14%.
HBL Prestige, the Bank’s exclusive proposition for high-net-worth clients went international with the inauguration of its first lounge in Dubai. In Pakistan, the Prestige presence now extends to 38 lounges across 16 cities.
HBL continued to reinforce its leadership position across its multiple business areas. It became the first Bank to cross 100,000 RDA accounts, with over USD 900 million channeled into the country. In cash management, the Bank maintained its dominant position, increasing throughput by 56% to Rs 12.3 trillion. HBL remains the “go-to” bank for Investment Banking transactions and closed deals valued at over Rs 200 billion in 2022. The Bank also advised and closed Pakistan’s first and largest hybrid REIT issuance.
HBL’s International Banking returned to operating profitability this year despite high volatility and a challenging macroeconomic environment in our markets. This performance will provide the impetus for growth in 2023.
Environment Social Governance (ESG)
HBL announced its commitment to Net Zero by 2030 in line with AKDN’s own targets. To reduce the impact of the Bank’s own operations, solar panels were installed at several premises leading to a reduction of 288 metric tons in HBL’s carbon footprint. The Bank also undertook a nationwide Tree Plantation Drive under which more than 25,000 trees were planted across nine locations in Pakistan. HBL has also worked extensively with Tsinghua University in China on developing a Green Taxonomy Framework and this was formally rolled out in 2022.
Bank with a Soul
After several ground-breaking initiatives to support its staff during COVID-19, HBL this year raised the staff service age to 65, another industry first. In the prevailing socio-economic environment, this is a game-changer for many of our senior staff who have years of valuable experience, giving them the ability to both continue contributing to the Bank as well as maintain a standard of living for themselves and their families. In the wake of the floods, the Bank, through the HBL Foundation, facilitated the on-ground distribution of rations worth Rs 100 million, providing more than 1 million meals to over 14,000 families. Additionally, 3,100 tents and 400 mosquito nets were distributed in flood-affected areas across Balochistan and Sindh. HBL also donated Rs 128 million to support the impacted population in affected areas by sponsoring the construction of prefabricated homes.
Awards & Accolades
HBL won the ‘Best Bank in Pakistan’ from Euromoney Awards for Excellence 2022 and the ‘Best Domestic Bank Award 2022’ by Asiamoney. At the Pakistan Banking Awards, HBL was adjudged ‘Pakistan’s Best Bank’ and ‘Best Bank for Agriculture Financing’ while HBL Microfinance Bank was awarded the ‘Best Microfinance Bank’. HBL was awarded the ‘Best Investment Bank in Pakistan’ by World Finance Awards 2022.
HBL won ‘The Most Inclusive Organization 2022’ Award by the Global Diversity, Equity, and Inclusion Benchmarks (GDEIB).
The Bank remains committed to raise the bar of excellence in service and product innovation in 2023 and beyond.
Muhammad Aurangzeb, President & CEO - HBL (4th from left) receiving the award for ‘Best Bank 2022’ on behalf of HBL from Jameel Ahmad, Governor - State Bank of Pakistan (3rd from left) at the Pakistan Banking Awards 2022.
Karachi, Pakistan – 9 December 2022:
HBL wins Pakistan’s Best Bank award 2022 at the Pakistan Banking Awards held in Karachi on 9 December 2022. The Best Bank award recognizes the bank that has demonstrated the most significant contribution to national development and the most effective management of its resources including their employees, clients, franchise, community, and financials.
The Institute of Bankers Pakistan (IBP) in partnership with The DAWN Media and A.F. Ferguson & Co. annually come together to conduct the Pakistan Banking Awards. This year the Awards were adjudged by a 5-member jury of experts comprising of Syed Salim Raza, Former Governor - State Bank of Pakistan, Naved A. Khan, Former President / CEO - Faysal Bank Limited, Dr. Zeelaf Munir, MD & CEO - English Biscuit Manufacturers (Pvt.) Ltd., Javed Kureishi – Former MD Citibank and Shehzad Naqvi, Former Regional Head - Citibank Middle East and Pakistan.
Jameel Ahmad, Governor - State Bank of Pakistan (SBP) was the Chief Guest at the ceremony. Key stakeholders of Pakistan’s banking and financial fraternities were also present on the occasion.
Commenting on the occasion, Muhammad Aurangzeb, President & CEO - HBL said, “The Best Bank Award 2022 is a testament to the trust and confidence that our clients repose in us. For HBL, client centricity is the bedrock of both our business and culture; together, we succeed. The Bank continues to invest in its people, digital infrastructure, and business expansion, aligned with the key pillars of the Bank’s strategic vision – playing its due role in the economic development of Pakistan.”
Karachi, Pakistan – 15 September 2022:
HBL, the largest and best bank in Pakistan, has announced raising the staff service age from 60 years to 65 years. This first-of-a-kind step underscores the Bank’s commitment to the well-being of its staff, thus ensuring they continue to thrive.
In the current socio-economic environment, this first-of-a-kind step is a game-changer for the financial industry. This ensures that the staff continue to financially support their families in the present global and local economically challenging times. Moreover, it will allow the Bank’s experienced staff members to further utilize their skills and also pass on those skills to the younger generation.
With effect from 01 September 2022, the Bank will retain all its management staff till the age of 65 years.
Commenting on the initiative, Muhammad Aurangzeb, President & CEO - HBL, stated, “The strides that the Bank has made over the last eight decades, would not have been possible without the dedication and hard work of its people. HBL, with guidance from the Chairman and the Board of Directors, undertook the game-changing step of raising the service age to improve the quality of life of those we work with and those we serve. This effort underpins our belief in being a ‘Bank with a Soul’.”
Karachi - 24 February 2022:
HBL today declared a record consolidated profit before tax of Rs. 62.0 billion for 2021, achieving a growth of 17% over 2020. Profit after tax increased to Rs. 35.5 billion in 2021, also the highest ever, and earnings per share increased from Rs. 21.06 in 2020 to Rs. 23.88. The Bank declared a final dividend of Rs. 2.25 per share (22.5%).
During the year, HBL became the first bank with a Rs. 4 trillion balance sheet, with year-end footings of Rs. 4.3 trillion, a 12% growth over Dec’20. Domestic current deposits achieved the Rs. 1 trillion landmark, and total domestic deposits crossed the Rs. 3 trillion mark, improving market share to 14.14%. With a turnaround in the international businesses, HBL’s total deposits increased by 19% to Rs. 3.4 trillion.
Advances continued their growth trajectory, rising by 23% to reach Rs. 1.5 trillion with double digit growth across all lending units. HBL’s leading position in the Consumer business was further reinforced as the portfolio crossed the landmark number of Rs. 100 billion. HBL’s focus on priority sectors led to agriculture lending reaching an all-time high of Rs. 40 billion. Despite the strong growth in advances, the Bank’s Tier I and Total CAR remained well above regulatory requirements.
HBL delivered a record revenue of Rs. 168 billion in 2021, on the back of a Rs. 450 billion expansion in the average balance sheet and an impressive growth in non-fund income. The Bank’s net interest income increased to Rs. 131 billion, and non-fund income grew by nearly 20% to Rs. 36 billion; the latter was driven by a stellar growth of 35% in fees and commissions, which increased to Rs. 25 billion. While the increase in fees was broad-based, the flagship cards and consumer businesses alone delivered a phenomenal growth of 58%; this was supported by exceptional performances in trade, remittances, and investment banking.
Total expenses of the Bank remained well managed, rising only marginally by 2%. With rising revenue and more efficient operations, HBL was able to achieve a substantial reduction in its cost to income ratio (excluding capital gains) which fell from 61.2% to 57.5%. Asset quality, through the pandemic, was closely monitored and prudently managed with the infection ratio improving further, to an all-time low of 5.1%.
Commenting on the Bank’s performance, Muhammad Aurangzeb, President & CEO – HBL said, “HBL’s 2021 results, underpinned by client centricity, were driven by strong organic growth. Exceptional performance across all business segments and activity drivers further cemented the Bank’s leading position across all client segments. HBL remains at the forefront of supporting government initiatives for economic development, and the Bank continued to increase private and public sector credit. HBL continues to provide innovative products and financial solutions to its clients whose banking needs are moving beyond traditional channels. The trust and confidence that our clients repose in us is a validation of our business strategy.”
The Bank maintained its leadership position in personal loans, merchant acquiring, credit cards and debit cards. Auto finance grew by 45% and achieved an industry leadership position in 2021. HBL Cards was the first choice for clients which can be seen by the 63% growth in Credit Card spend from Rs. 69 billion to Rs. 113 billion. HBL’s debit card remains the market leader with 6.2 million cards and a 21% market share. Spend volumes increased by 64% over last year, with e-commerce volumes growing by 81%. The Bank’s SME segment grew by 17% in 2021 i.e., from Rs. 63.0 billion in 2020 to Rs. 74.0 billion in 2021. The Bank’s focus on supporting trade transactions of retail clients led to a YOY growth of 20% in trade volume during 2021.
HBL serves over 3.5 million women clients, including 750,000 under its women’s market program, Nisa. In 2021, the program added over 110,000 new accounts with a deposit volume of Rs. 16 billion. HBL is amongst the highest contributors to the Roshan Digital Account (RDA) initiative with USD 0.5 billion channeled into the country and a market leading share of 20% of RDA accounts. HBL Prestige services the unique needs of high-net-worth clients; the Bank ended 2021 with 24 Prestige touchpoints. The Islamic Banking branch network was increased to 260, the 4th largest in Pakistan.
HBL expanded its farm-to-processor pilots to almost 18,000 acres in 2021, scaling up in-kind financing. Small leasehold farmers achieved a doubling in net income. HBL plays a leading role in farmer financing amongst commercial banks with a market share of approximately 34%. HBL grew its agriculture lending to a record Rs. 40 billion, re-entered the dairy sector with loans of Rs. 1.5 billion and disbursed Rs. 1 billion to clients. In 2021 HBL became the first bank to fund an Electronic Warehouse Receipt, approving Rs. 400 million.
HBL maintained its dominant position in cash management with throughput rising by 58% to nearly Rs. 8 trillion. HBL was awarded the Best Domestic Cash Management Bank by Asia Banking & Finance and was also ranked first in Asiamoney’s Cash Management Poll 2021 for Pakistan Market Leader and Best Service. Both awards were won based on votes by clients, a validation of HBL’s increasingly client-centric approach. Digital payments through HBL Pay Business Banking more than doubled, with 29 million transactions and Rs. 3.4 trillion in volume processed. In 2021, HBL closed landmark investment banking deals across the full spectrum of segments including co-managing the first-ever USD 500 million Green Eurobond for a large public sector utility. HBL partnered with the CDC Group, UK on financing a 100MW solar power project; in 2021 HBL disbursed over Rs. 5.5 billion to encourage and enhance the use of sustainable energy for business needs. To reduce the impact of the Bank’s own operations on the environment, solar panels were installed at several premises leading to a 220 metric ton reduction in HBL’s carbon footprint.
HBL Mobile and Internet Banking transactions have now surpassed even the over-the-counter transactions. HBL’s tech-celaration enables 2.5+ million clients in Pakistan and globally to unlock enormous value for their business and personal needs through cutting edge mobile and internet banking platforms. HBL’s internet payment gateway service for ecommerce merchants,HBL Pay Checkout, grew its user base by 31% year on year. These new merchants brought in more transactions through HBL, surging by 85% since 2020.
Konnect by HBL, the Bank’s branchless banking platform, doubled transactions to 84 million with volumes reaching Rs. 846 billion in 2021. A focused strategy led to an over 30% increase in overall account portfolio, from 5.4 million to 7.1 million, which supports the unbanked segments to access HBL with ease. Konnect also strengthened its partnership with Punjab and KPK Agri departments to digitize the government to farmer subsidy payments and disbursed Rs. 11 billion to more than 1 million farmers. In parallel, 790,000 Konnect accounts were opened, and Kissan Cards were subscribed by registered farmers making Konnect the largest issuer of PayPak Debit cards in the country. HBL was one of the first few banks chosen to become part of the pilot project run under the National Micro-Payment Gateway – RAAST.
HBL Treasury & Global Markets was a core contributor to the Bank’s bottom line in 2021, with all business lines performing strongly. The Bank launched an upgraded version of HBL Infinity®, the Bank’s unique online B2B FX portal. HBL commenced its branch in Beijing making it the only bank from Pakistan to have a presence in the Chinese capital. HBL’s market share in home remittances increased from 8.2% in 2020 to 10%, driven by strong growth in volumes.
HBL renewed its commitment with PCB for another four years celebrating ten years of HBLPSL since its inception in 2016, and highlights HBL’s efforts towards the development of youth and the discovery of talent for Pakistan.
HBL won multiple awards from international and local platforms including Best Bank in Pakistan from Euromoney Awards, Pakistan’s Best Bank 2021 and Best Bank for Small and Medium Businesses 2021 from the Pakistan Banking Awards. It bagged eight awards from Global Diversity & Inclusion Benchmarks (GDIB) 2021 and won the Best Green Bond Award and Best Structured Finance Deal for Pakistan from The Asset Triple A Sustainable Capital Markets Country & Regional Awards 2021.
Karachi, September 3rd, 2021
marks a special occasion in the history of HBL, Pakistan’s largest Bank in the private sector. The Bank celebrates the 50th anniversary of the HBL Plaza building today. The HBL Plaza building commenced its operations on 4th September 1971. This commanding 335 feet skyscraper stands tall on I.I. Chundrigar Road, the heart of Pakistan’s financial district, and houses over 1,700 employees.
Recognized as one of the most prominent buildings of Pakistan, the building’s structure with its distinct shape and engineering firsts in Pakistan, remains a symbol of Karachi’s skyline and continues to be one of the most prominent landmarks of the country. Upon its commencement, it was the tallest bank building in Asia and for decades it remained the tallest building in the country.
Few structures in the country are as embedded in the nation’s psyche as HBL Plaza is. Many would remember the building being used for the sighting of the Ramazan and Eid moons. 50 years later, HBL Plaza continues to be an important landmark of Karachi.
Today, HBL Plaza serves as the nerve-centre of HBL’s operations, technology and the digital transformation that the Bank has embarked upon. The building is the backbone of the products, services and controls that HBL provides to its clients.
These past 50 years lifespan of the HBL Plaza building has seen a significant growth in the financial well-being of both the country and the millions of HBL clients. The building has witnessed HBL’s remarkable strides in the financial industry. For perspective, around that period, the Bank’s profit stood at approximately Rs 100 million; today, it has crossed Rs 30 billion. In these intervening years, the Bank’s advances have grown from Rs 4 billion to Rs 1.2 trillion, while its total deposits have risen from Rs 6.8 billion to Rs 3 trillion.
Commenting on the occasion, Muhammad Aurangzeb, President & CEO – HBL said, “HBL’s financial journey wouldn’t have been possible without our clients, stakeholders and employees who have been steadfast in their loyalty to the Bank. Their support has enabled HBL to become one of the leading brands of Pakistan. As HBL looks ahead to its future, to serve the clients through its physical and digital channels, I would like to take this opportunity to express our deep appreciation and gratitude to all our stakeholders, as the Bank continues to serve them in the decades ahead, Inshallah.”
HBL became the first Pakistani bank to open a branch and serve clients in Beijing, China’s capital city.
Karachi, 22 March 2021
The inauguration ceremony for HBL Beijing was attended by clients, regulators and senior executives of the Bank from across HBL’s international network. From Pakistan, Mr. Jameel Ahmad, Deputy Governor – State Bank of Pakistan, Mr. Sultan Ali Allana, Chairman - HBL, Mr. Muhammad Aurangzeb, President & CEO – HBL, along with senior executives and HBL’s customers, virtually joined the ceremony. HBL Beijing offers a full range of products & services for the Bank’s esteemed clients.
HBL remains grateful to the Governments of Pakistan and China and the regulators for the trust and confidence they have reposed on the Bank, through the opening of the branch.
HBL has created history by being the first and only bank from Pakistan to have a branch in Beijing and one of the three banks from South Asia and MENA region to offer end-to-end RMB intermediation in China. Upon commencement of business, HBL Beijing has become HBL’s second branch and its managing branch in China; both branches in Beijing and Urumqi are equipped with foreign exchange and RMB license to better facilitate customers’ requirements in multiple currencies.
HBL’s presence in China will allow the bank to interact with State-Owned Enterprises (SOEs) and leading financial institutions involved in CPEC and across Belt and Road Initiative (BRI) corridors. China is a very important market for HBL not only in terms of the business in China and CPEC, but also for Chinese companies working on projects in countries across the HBL network.
Chairman HBL, Sultan Ali Allana said, “HBL’s journey in China began in 2005 when we established our Representative Office in Beijing. This was followed by the establishment of branch operations in Urumqi in 2017 and today we mark the commencement of our branch operations in Beijing. It is an extremely proud moment for us as we enhance our China franchise, and we look forward to playing a leading role in facilitating regional trade and serving our valued customers throughout HBL’s international network.”
Commenting on the branch opening, Muhammad Aurangzeb, President & CEO, HBL said: “China is the second home market for HBL and we will grow our business in the country. China remains the lynchpin of HBL’s international strategy. We are grateful to the regulators for having granted us the branch license. They are very supportive of developing market-based capabilities and encouraging financial institutions like HBL to provide clients best-in-class product and services. HBL is the largest executor of CPEC related financing in Pakistan, and the Bank’s presence in China has put us in a unique position to connect our clients across the HBL network directly with the businesses in China.”
17 February 2021
HBL today declared a consolidated profit after tax of Rs. 30.9 billion for the year ended December 31, 2020, double that for the same period last year. The Bank’s earnings per share increased to Rs. 21.06 compared to Rs. 10.45 for 2019. Profit before tax recorded a growth of 84% over 2019 to Rs. 53.0 billion. Along with the results, the Board declared a final Cash Dividend for the year ended December 31, 2020 at Rs. 3/- per share i.e. 30%. This is in addition to the Interim Dividend already paid at Rs. 1.25/- per share i.e. 12.5%.
HBL grew its domestic deposits by a phenomenal Rs. 400 billion, with market share increasing to over 14%. An increase of over Rs. 100 billion in current and more than over Rs. 200 billion in savings accounts resulted in strong CA and CASA ratios of 35.0% and 86.6% respectively; HBL’s total deposits increased to Rs. 2.8 trillion. Domestic advances crossed a landmark of Rs. 1.0 trillion and the Consumer lending portfolio, in particular, showed an excellent performance, crossing Rs. 75 billion.
Helped by the strong balance sheet growth, HBL’s total revenue set a new record, crossing Rs. 160 billion. The Bank improved its cost to income ratio from 73.5% in 2019 to 58.5% in 2020 and the infection ratio improved to an all-time low of 6.3%. HBL’s CAR, which now stands at 17.2%, is well above regulatory requirements.
Commenting on the Bank’s performance, Muhammad Aurangzeb, President & CEO, HBL said, “The Bank had a stellar year in which all key indicators remained on an upward trajectory, and the domestic franchise delivered record profits. The international business has also shown signs of a turnaround in Q4’20 with revenues trending upward. Moreover, HBL is actively working on financial inclusion initiatives through significant investments in technology and digitalization efforts. During 2020, HBL remained conscious of its responsibility to support its customers and the broader economy, especially during these testing times.”
The Bank’s journey towards becoming a “Technology Company with a Banking License,” has accelerated as it witnessed an increase in its digital transaction volume. There was a 93% increase in HBL Mobile and Internet Banking transactions volume and a 157% uptake in Konnect by HBL, the Bank’s branchless banking platform. Through ‘HBL Pay’ all onboarding and payment solutions for businesses were consolidated under a single platform. Collectively, HBL managed a throughput of Rs. 7 trillion in 2020, a growth of over 34% vs 2019.
Financial inclusion is at the core of HBL’s business philosophy, to work towards reducing poverty and achieve inclusive economic growth. HBL joined forces with Government of Pakistan to enable the delivery of the Ehsaas Emergency Cash Program disbursing approximately Rs. 175 billion to an estimated 12 million families over a period of two months. HBL and Ehsaas also partnered on the Kafaalat program which serves more than three million deserving women across the country.
HBL retained its #1 position in Consumer Finance. The Bank came first in Credit Cards, Debit Cards, Merchant Acquiring, Personal Loans and second in Auto Loans. Personal loans at Rs. 37 billion, delivered a growth of 12% over last year. The primary growth driver for 2020 was auto finance, recording an increase of Rs. 9 billion, 53% over 2019. HBL is the only bank in Pakistan enabling its customers to avail a credit card and personal loan through its app; Rs. 3.2 billion worth of loans were disbursed in 2020 using the Bank’s digital channels.
The Bank provided digital onboarding and servicing through the eBanc Roshan Digital Account (RDA), a special investment account created for expatriates. Since its launch, 12,000 Pakistanis from 104 countries have set up RDA accounts and remitted more than USD 44 million in a short span of three months.
The Bank’s Islamic Banking arm, over 900 branches/windows nationwide, provided Shariah compliant fixed home finance rentals.
HBL maintained its position as the lead private sector financier of the agriculture sector, with a 30% market share. The Bank has introduced technology-based farming techniques for farmers which aim to raise their standard of living and become better integrated with the value chain which provides food security to the country. The Bank’s Development Finance Group (DFG) is using innovative technology to augment Pakistan’s Agriculture value chain bringing together the ‘Farm-to-Fork’ ecosystem.
HBL maintained a strong corporate and investment banking presence in Pakistan. The Bank worked on energy, infrastructure and power projects to promote capital market development, deepen secondary markets and provide advisory services.
The Bank’s Operations launched HBL Fusion, a digital online portal for trade and foreign remittance transactions approval. The portal facilitates customers who require State Bank of Pakistan’s (SBP) approvals for foreign exchange.
HBL led the market in adopting Environmental, Social & Governance (ESG) principles. HBL is the first bank in Pakistan to become a member of the Green Investment Principles for the Belt and Road Initiative.
As the largest executor of CPEC related financing in Pakistan, China remained the lynchpin of HBL’s international strategy. In December 2019, HBL became the first Pakistani bank to be awarded the muchcoveted branch license to offer financial services to clients in Beijing, which is expected to be launched in Q1 2021. The Beijing branch will allow HBL to interact with regulators, major state-owned enterprises (SOEs) and leading financial institutions involved in CPEC and other Belt and Road Initiative (BRI) corridors.
In 2020, HBL won, The Euromoney Award for “Best Bank in Pakistan” & “Best Bank Transformation in Asia.” At the World Finance Digital Banking Awards HBL won, “Best Mobile Banking App”, “Best Digital Consumer Bank” and “Best Use of Social Media.” HBL won the Global Islamic Finance Award for “Best Islamic Bank for Trade Finance.” HBL won “Best Customer Franchise”, “Best Bank for SME” and “Best Investment Banking” by the Pakistan Banking Awards.