Phone Banking
HBL PhoneBanking is a convenient solution for accessing your account and cards, obtaining information of products and services, carrying out transactions, and a host of other services – all available through the phone.
HBL PhoneBanking is available 24/7, and provides you a secure and convenient way of banking over the phone, with a variety of automated services offered through our Interactive Voice Response (IVR) system and assisted services offered by our Phone Banking Officers.
Features and benefits
General Services
• Information on Products and Services
• Branch Locations and Timings
• ATM and CCDM Locations
• Foreign Currency Transfer Exchange Rates
• Fee and Charges
• Feedback and Complaint Management
Account Services
• Enquiries and Mini-Statements
• Requests for Account Statement, Cheque Book and Demand Draft
• Funds Transfer and Home Remittances
Card Services
• Debit Card Management
o Activation
o Deactivation
o Cancellation
o Lost / Stolen Reporting
• Debit Card PIN Management
o Generate New PIN
o Change / Reset PIN
IVR Services
• IVR Registration and T-PIN Management
o Generate New T-PIN
o Change / Reset T-PIN
• Account Services
• Debit Card Services
Financial Services
• FastTransfer Remittance to Pakistan, Bangladesh, and Sri Lanka
• Funds Transfer Request
• Demand Draft Request
e-Services
• e-Statement Subscription and Management
• e-SWIFT Subscription and Management
• SMS Alerts Subscription and Management
…and many other services.
Contact details
You can contact HBL PhoneBanking through any of the following:
• Contact HBL PhoneBanking anytime.
Click here for contact details.
• Send us your questions via email.
Click here for contact details.
• Send us a call back request.
Click here to leave a message.
Frequently Asked Questions (FAQs)
Downloads
