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HBL
PhoneBanking |
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Your
bank is just a phone call away.
You can now call HBL PhoneBanking and save
a trip to the branch. Your query will be resolved
in a single telephone call from anywhere and
at anytime. For details on features and benefits
please see below. |
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T-PIN Generation
Your TPIN (Telephone Personal Identification Number)
is generated the first time you call and you can
use it as your password for verification purposes,
self-service banking through IVR and additional
services through our PhoneBanking Officers. You
can change your TPIN anytime you like. |
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| HBL PhoneBanking services
for Deposit Account customers |
| You can use the Interactive Voice Response (IVR) system or talk to our PhoneBanking Officers to:
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- Get your account balance
- Get information about the last 5-10 transactions carried out on your account
- Request your bank statement, either through fax or email (as supplied in your subscription form)
- Get details of your transactions from the last 6 months on each of the accounts listed on your subscription form
- Change and/or modify your contact details
- Transfer funds between your own accounts (as listed in the subscription form) or from your account to a third party account (as listed in the Third Party Authorization Form)
- Transfer funds from your own account to an account in another bank under the 1-Link network (Inter Bank Funds Transfer)
- Generate your own choice of ATM Pin without filling a request at your branch
- Inquire about our product offerings
- Lodge a complaint in case of any inconvenience
- Inquire about the daily accounts related profit rates and currency exchange rates
- Request a number of physical instruments and/or branch banking related services that you might require, including:
- Pay Order
- Demand Draft
- Statement
- Balance Certificate
- Cheque Book
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| HBL PhoneBanking services for HBL CarToCar and CarLoan customers |
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Services
& Products |
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Top
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