HBL Express is a branchless banking solution offered by HBL. It is an easy and secure way to send and receive money anywhere in Pakistan. With this, you can perform financial transactions such as transfer funds, pay utility bills and purchase mobile airtime instantly. These services can be availed even outside banking hours by visiting any of the HBL Express agents or through SMS.
As per your convenience, you can access your funds using any of the following channels:
- HBL Express Agent network. (For a complete list of agents, refer to the PDF file appended below under the ‘Important documents section’)
- SMS - Instant inquiries are just an SMS away. Send the following keywords to 8425 for the required action:
To set your transaction PIN
|BBPIN <SPACE><4 digit Pin><SPACE><Confirm 4 digit PIN>|
To open your mobile account
|BBAO<SPACE> <sender CNIC> <SPACE><CITY>|
To view your account balance
To request Mini Statement
To view your Mobile Account limits
To verify Agent authenticity
|BBVB<SPACE><COMPANY NAME><SPACE><CONSMER NUM><SPACE><MPIN>|
Fair Treatment to Customers
Branchless Banking comes under the purview of digital banking. Customers are informed regarding their transaction and applicable charges by SMS which is sent on their registered mobile numbers. Further, customers may call on a dedicated 24/7 HBL Branchless Banking helpline for assistance. All applicable charges are also mentioned in the current Schedule of Bank Charges (SOBC).